1930's house, lived here for a few years. Aware the street is built on streams but there has never been any flooding, although the lowest area of the garden was always a little waterlogged but nothing major. We had an extension built last year to the higher side (house is on a slope with one side being higher than the other), when the builders knocked down the garage and dug down for the foundations they discovered lots of standing water. Bit of a discussion and builder suggested piping the water to a soakaway at the back of the house so they could get the foundation in. Fast forward and clearly the soakaway is failing, it's under a raised patio with lower ground around it and there is water ebbing out some towards the house, some towards the back corner where it is pooling and some out of our boundary into a wooded area.
I've tried talking to the builder who just said it's what is to be expected as there was so much water within the ground however I'm concerned about the water getting stuck next to the house and causing foundation issues. I feel like I maybe need to speak with the council or environment agency for advice as its probably caused by a high water table but I'm concerned what they may do in terms of the building work we've had done. It's been signed off by building regs who visited the site a few times. Obviously it needs dealing with but I'm worried about involving the council and wondered if anyone had any advice / suggestions?