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Not sure if to post here or in legal? letting agent issue (long)

3 replies

Starmummy · 06/01/2008 13:02

Hmm,where to start?
Dmother(74) bought another house without telling, rightly so she doesnt have to. However she expected me to rent it. Ok cut a long story I spent 3months and 16k of DH and mine savings to bring said house up to scratch. Rented it from April 06 to Dec 06 with no problem. Then as we were relocating abroad I got an agent to rent the house. All went well for the first 2 months - March and April 07. Since then no money!!!! I am on the otherside of the world and the agent will not take my calls, no one in the office will answer me or my emails. I dont know what to do or who to ask for help. Everywhere i search for information it all seems to be about protecting tenants, I wouldnt mind but mine lived in a virtually perfect house. I say virtually because it wasnt brand new anymore but it was redecorated, garden fixed, etc. Tenant was credit vetted (cost me extra). I dont know who the tennant is or how to approach them, if I am allowed. In August when back in UK, agent said the bailif had been sent but couldnt get in. We asked what happened now, they said no prob they would try again. I just dont understand how the agent can do this to me, just ignore me, my calls and emails?
What can I do except get on a plane which I cant really afford as subbing the b£$%^y mortgage at the mo.
Any advice please? I will also post in legal.
Thanks for anything

OP posts:
lalalonglegs · 09/01/2008 13:16

Is your agent part of Association of Residential Lettings Agents (ARLA)? Contact them www.arla.co.uk for advice. Is it the tenant not paying or the agent withholding money? Contact the National Landlords Association www.landlords.org.uk/ or Residential Landlords Assn www.rla.org.uk/ who offer help to members (membership doesn't cost v much). They also have a legal helpline for members. If you think it is the tenant not paying, then you could consider using these people - have no knowledge of them myself but worth considering? www.landlordzone.co.uk/

lalalonglegs · 09/01/2008 13:17

Alternatively you can get your mother to sort it out as it is her house

ChristmasShinySnowflakes · 09/01/2008 13:24

I believe that usually agents take out insurance meaning that rent is covered if for any reason tenants fail to pay.

Threaten them with legal action- that should get things moving along.

Whereabouts is the agent?
I would be happy to go along and have a chat with them for you if it's at all geographically possible.

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