Relatives are renting a property that they would really like to buy.
The agents informed them landlord was open to to selling the property before they signed the tenancy agreement and the neighbours have since mentioned this also.
They've sent emails to two different people in the lettings department at the agency that enquire about purchasing the property but the emails are being ignored. No one ever answers calls there or calls back, they just text about maintenance issues etc.
They have found the landlord's work email address online. Would it be really out of order to contact him directly about this? WWYD?