We instructed our solicitors on 29/09, we have heard very little from them, they are terrible at returning contact.
I rang three days in a row and eventually got to speak to the assistant who informed me that the enquiries had been returned on the 2nd Dec and that she would pencil in my file for review on the 9/10th. I heard nothing and rang back on the 15th and 16th and finally had a call from my solicitor who said the enquiries had been returned within a previous couple of days. I called her out on is saying that her assistant had said they had returned on the second and she said oh I must have misread the dates.
I heard nothing again and recontacted 23rd and wasn't able to get through and later that day the vendor's estate agent called wanting to know what is going on. I have sent a scathing email to my solicitor as she later sent a quick email saying she had contacted the estate agent and copied the email for me to see. She tried telling the estate agent that there has been a flurry of replies and that she is sorting in date order.
I sent a scathing email saying that I am unimpressed and I had my doubts over accounts being tended in date order as she gave me conflicting dates for the return of our enquires and that I wanted to be completed by February
I'm honestly at the end of my tether, we are first time buyers going into a chain free house I thought as far as house purchasing goes this should be an easy win. The mortgage has been in place since mid November. survery completed with nothing flagged other than one window being blown. We are solely waiting on them, enquiries were not raised until early nov.
How do I get them to get on with it?