Leak from meter to stop cock - what to do next?

[Justthisonce1]

hi All,

Just by chance I spotted a man outside looking at the meter in the ground for try neighbours, got chatting, he looked at mine, and saw that it was moving. Asked whether anyone was indoors, I said no, he said 'looks like you've got a leak!'.

Turned off the stop cock inside my house, bloody thing is still going, round and round (though slowly, still going.

What are my next steps? If you've had this before, please let me know.

I'm thinking I should get a company who can come and tell me where the leak might be?

I'm so worried, this is an area that is not without it's subsidence, London clay, argh. I am worried.

Please let me know any experienced or knowledgeable advice.

Thanks

basically easy

you either find and repair the leak, or you run a new pipe.

I'd say better to run a new pipe (because the old one is equally old all over, and might leak somewhere else tomorrow; and, if old, is probably undersized for modern bathroom usage.

how old is the house? If it is modern enough it mighr just be a loose connection.

Can you see what the pipe is made of? Grey lead; black or rusty iron; copper, black plastic, blue plastoc?

And is it the diameter of your finger or of a banana?

how far is it from the meter to the stopcock?

What's in between? flowerbed/gravel/paving/concrete/wooden floor/concrete floor?

The new pipe does not have to follow the same route as the old one.

Any woman who can dig a garden and plant potatoes or beans, can dig a trench for a water pipe.

Normally the water supply company covers one repair / replacement of the incoming water pipe. As long as it hasn't been repaired / replaced before then you should be covered.
First things first though, take a meter reading and let your supplier know ASAP.

@PigletJohn

basically easy

you either find and repair the leak, or you run a new pipe.

I'd say better to run a new pipe (because the old one is equally old all over, and might leak somewhere else tomorrow; and, if old, is probably undersized for modern bathroom usage.

how old is the house? If it is modern enough it mighr just be a loose connection.

Can you see what the pipe is made of? Grey lead; black or rusty iron; copper, black plastic, blue plastoc?

And is it the diameter of your finger or of a banana?

how far is it from the meter to the stopcock?

What's in between? flowerbed/gravel/paving/concrete/wooden floor/concrete floor?

The new pipe does not have to follow the same route as the old one.

Any woman who can dig a garden and plant potatoes or beans, can dig a trench for a water pipe.

Paving!

the stop cock in my house is in the middle room of the downstairs, so I imagine running a new pipe would involve taking up the paving outside and the flooring inside. Dear Lord.

@Dougieowner

Normally the water supply company covers one repair / replacement of the incoming water pipe. As long as it hasn't been repaired / replaced before then you should be covered. First things first though, take a meter reading and let your supplier know ASAP.

OK, thank you.

Thanks all!

do you mean paving slabs?

you see workmen taking them up every day for pipes and cables.

is the floor wooden floorboards?

does the pipe run under the hall?