Meet the Other Phone. Child-safe in minutes.

Meet the Other Phone.
Child-safe in minutes.

Buy now

Please or to access all these features

Property/DIY

Join our Property forum for renovation, DIY, and house selling advice.

Completed on house this morning but previous owner still hasn’t left!!

368 replies

BlueFireSmokey · 22/09/2021 19:26

Got the message from the solicitor to say we had completed at around 11am this morning. Told the house was now ours and we could pick up the keys from the estate agents. Phoned estate agents and arranged to pick keys up at 3pm. We were very excited as it’s our first home!

Got to estate agents no sign of keys no one seemed to know where they were. They phoned the vendor who said she wasn’t done packing!! And would be gone in a couple of hours. Estate agents told us they shut at 5:30 so to get the keys we would need to go to the house and get them direct from the vendor.

We then left it a couple hours before going to our lovely new home. Fortunately, we have several weeks left on our tenancy so we aren’t actually moving all our furniture in today (vendor doesn’t know this). Anyway they are still there! They said they will be another twenty minutes.

We are gonna find some dinner somewhere then head back and see if they are gone. They gave us a key but they still have keys they said they will put through letter box. This isn’t how I imagined today would go!

OP posts:
Talktalkchat · 22/09/2021 23:09

@BlueFireSmokey

We’ve not told the solicitor but our mortgage broker said we should put in a complaint.
What will you hope to achieve?

I know it’s sucks but really unless the place had lots of rubbish you have no
Monetary value.

episcomama · 22/09/2021 23:14

Why are people not packed and out the night before? I'm in the US; when you buy a house you usually do a final walk-through of the empty house the day before. Then you go to the closing the following day, sign the paperwork and pick up the keys. Much more civilized system.

Usualsundayblues · 22/09/2021 23:20

@episcomama where do they store their belongings overnight? Or can they still be in the property but boxed up?

Lockdownbear · 22/09/2021 23:20

I know it’s sucks but really unless the place had lots of rubbish you have no
Monetary value.

The Op has the cost of her pizza that she would have cooked in her own kitchen if she'd had access too it. Lost time of work she was planning to start doing stuff on her house this afternoon, she now needs another day to do stuff she was planning on doing today.

I'm sure the lawyer can get a few quid out it, its at least worth a try.

Watapalava · 22/09/2021 23:22

God when we bought our house the seller even came back next day qnd let themselves in for the rest of their stuff! (We hadn’t moved in yet but had keys - they’d had spare set)

No huge deal - we never saw them again

Some people do leave things til last min esp if other sales have fallen through

crazyguineapiglady · 22/09/2021 23:22

@episcomama

Why are people not packed and out the night before? I'm in the US; when you buy a house you usually do a final walk-through of the empty house the day before. Then you go to the closing the following day, sign the paperwork and pick up the keys. Much more civilized system.
Where do people keep all their furniture in between houses?
episcomama · 22/09/2021 23:30

@Usualsundayblues I've bought and sold a few times and I've always put things into short term storage. Most people do that - there isn't much choice. Typically you may have some overlap - e.g. you own two houses for a couple of weeks if you close on a purchase before you've closed on a sale, or, not commonly, you stay in a hotel/with family while your belongings go into storage for a bit.

I moved to the US in my late 20s so I've never bought it sold in the UK. Everything about the UK system seems barmy to me! If I'd closed on a house and the seller hadn't moved out I'd be physically removing them and their property. They're trespassing.

That said, it could not happen here. The house being bought must have been cleared out and the walk through done the day before. Confirmation of funds done too -wire transfer lined up the night before so that it is just a formality on the day. We actually did a walk through on one house we were buying and saw the seller had left lots of small pieces of furniture and paint cans. I told our realtor that we'd be coming back in the morning, around an hour before closing I think, and if the stuff was still there we wouldn't be closing. When we showed up next morning it was clear!

episcomama · 22/09/2021 23:31
  • more commonly, that should say.
Lockdownbear · 22/09/2021 23:34

@episcomama
In the UK both England and Scotland often there is a chain, first time buyer at the bottom, they hand over money first, that allows next person to hand their money over, and then the top of the chain.
So all the money and keys are handed over on the same day.

How does it work in the US, do people take bridging loans so they own two properties at the same time?

SheilaWilcox · 22/09/2021 23:36

@Cam001

I don't understand people leaving it until the day they move to pack!
Me either. Surely as soon as you exchange and have a moving date, you start packing like mad. The day before you have takeaway so everything in the kitchen can be packed too. Leave empty suitcase in the bathroom so all clothes you've been wearing / want to wear and all toiletries can be packed up as you walk out the door. Moving day - only boxes and furniture for removal men to deal with while you do a final clean.

Glad you've got your new home OP. Enjoy it.

Lockdownbear · 22/09/2021 23:37

We cross posted.
Banks don't like people having two properties at the same time. Which is an issue if someone is trying to buy a house needing work done.

Usualsundayblues · 22/09/2021 23:38

Interesting to hear how it all works in the US! Sounds much less stressful.

FlyingSoHigh · 22/09/2021 23:53

Happened to me - buying off a single man and when I arrived in my van he was still there. He left his stuff in the house that evening saying he would collect it tomorrow. I had nowhere to put my stuff so I had to pack his things myself. Wanker.

PastMyBestBeforeDate · 23/09/2021 00:04

I think other countries get cheap bridging finance. The UK doesn't do that so owning two houses for 24 hours isn't a thing.

AdoraBell · 23/09/2021 00:05

FlyingSoHigh I would have put his things outside.

PickAChew · 23/09/2021 00:10

@FunnysInLaJardin

jeez, what a massive fuss about nothing. Yes you completed today, but you don't need to move in yet and the sellers are frantically trying to move out.

Just chill the fuck out. You have years at this house. A few hours for the sellers to move out after completion is nothing.

Well that wouldn't have been the case if op selling. It's her house that she's paid for, at the point of completion.
mathanxiety · 23/09/2021 00:30

episcomama

<strong>Why are people not packed and out the night before? I'm in the US; when you buy a house you usually do a final walk-through of the empty house the day before. Then you go to the closing the following day, sign the paperwork and pick up the keys. Much more civilized system.</strong>

Q Where do people keep all their furniture in between houses?

You stay in a motel if you can't get possession of the house immediately.

Your furniture stays in a storage pod, or you can rent storage. Or dump it all in the garages of family or friends.

The process of buying a house in the US is designed to reduce the likelihood of unpleasant surprises and to ensure that buyers and sellers who are using real estate agents to represent them (there are buyers agents) are acting in good faith.

The buyer makes an offer, puts down earnest money, the offer is accepted by the seller, and the process of the buyer eliminating reasons to back out begins. The buyer has a set period, stated in the contract, in which to get the inspection done, the appraisal done, the survey, and find a mortgage and insurance.

In a typical US residential real estate contract process, the buyers offer is usually contingent on an inspection that satisfies the buyer by a qualified house inspector in which structure and all mechanical components of the house will be examined (water damage, condition of walls, floors, stairs, roof, gutters, chimney, flue, windows, basement, attic, garage, asbestos, lead paint, plumbing, water heater, drains, electrical, heating and AC systems, building code violations, appliances if staying in situ, radon, etc) and in which faults may be flagged, and ability to obtain a mortgage for the price of the house minus down payment (this requires appraisal by the mortgage lender). A survey is also done by a qualified surveyor, to correctly identify the property lines/encroachments. A title search is completed, ensuring there are no liens, and rights of way or easements can be identified. There can be other contingencies - pest inspection, termite inspection, history of flooding, availability of flood insurance - depending on region and circumstances. Any buyer with their own house to sell first will include sale of their house by a certain date as a contingency.

The buyer can back out if the contingencies are not met to their satisfaction, and earnest money is returned by the real estate agent. If the process goes ahead, the earnest money can be used to pay a portion of the closing costs.

Backing out usually doesn't involve losing the earnest money, but the offered contract needs to be watertight on the subject of contingencies or financial loss can occur. In every state except New Jersey, the seller cannot back out once an offer has been initially accepted. The buyer and seller can negotiate a reduction in price or can negotiate various ways of funding appliance or mechanical insurance or replacement/repair prior to closing or afterwards, based on issues flagged by the house inspector.

mathanxiety · 23/09/2021 00:32

That said, it could not happen here. The house being bought must have been cleared out and the walk through done the day before. Confirmation of funds done too -wire transfer lined up the night before so that it is just a formality on the day. We actually did a walk through on one house we were buying and saw the seller had left lots of small pieces of furniture and paint cans. I told our realtor that we'd be coming back in the morning, around an hour before closing I think, and if the stuff was still there we wouldn't be closing. When we showed up next morning it was clear!

YY to all that.

Pallisers · 23/09/2021 00:47

@SeaToSki

We are in the US and here you get a walk through the morning before you close (complete). If the place isnt “broom clean” you delay and dont pay until it is. It means there is none of this CF stuff. Most people ask the estate agent to do the walk through for them, but you can go yourself to check everything that was meant to be left is still there and they havent forgotten to clean the crap out of the garden shed etc. If things have been taken, the vendors have to put them back or a price adjustment is made to compensate.

Makes for a much easier transition

Also in the US and this is my experience (also offer and acceptance happen fast - subject to mortgage and inspection - so gazumping/gazundering isn't an issue). For our first house the sellers asked on the morning of the closing if they could have an hour after closing before we came over. We said yes. If we said no, they'd just have had to be out of there or the sale wouldn't have closed.

I worked in conveyancing in Ireland and was shocked at how much easier things went in the US. You make an offer. there is either a counter offer or an acceptance and the contract (usually subject to title/inspection/mortgage) is signed immediately. No gazumping or gazundering or any of the waiting around for ages to sign a contract. For our first house I asked when the sale would close and the estate agent - or maybe it was the lawyer - said "on the date you just agreed to" with an air of astonishment. I had never seen a sale close on the agreed date in Ireland.

Andrea87 · 23/09/2021 00:48

This drama will soon be history and I hope you will be very happy in your new home, that is the main thing.

Rachie1973 · 23/09/2021 01:35

We had this. Travelled 130 miles to the new house with a van loaded with our stuff. Arrived at the EA to get keys to be told ‘vendor is at house waiting for you. He’s stroppy you’re late’. We weren’t late! ShoweD email with 12 written on it. Went to house.

Late my arse. The house was still full of their stuff, he was dismantling furniture. Didn’t bear any resemblance to the house we’d looked at 3 months before. It had straw blowing through it and it stank.

By 8pm he still hadn’t finished, we’re helping him load his van whilst waiting to unload ours. In the end it wouldn’t all fit so he had to fill our garage and come back 2 days later!

Had planned to eat there but it was so filthy we couldn’t. Fleas in carpets. And the straw. Straw everywhere. Neighbour told us they had 8 indoor rabbits. There was rabbit shit jammed between all the carpet edges and skirting boards..

Droite · 23/09/2021 01:45

Try claiming for rent for the extra night all your stuff had to wait in your flat because you didn't get in till late.

SeaToSki · 23/09/2021 01:46

US here

Our last house we put on the market back in Dec 2020, we had an accepted offer in 5 days with no contingencies. We closed in 20 days. But that was Covid crazy.

We packed into pods everything we didnt need to stage the house or was essential for daily life. The pods went off to the storage facility (and were held until we knew the date we wanted them delivered to the new house). We then lived in a pared down staged house (1 towel each, no spare bedding, just a few toys, no out of season clothes, attic emptied etc etc) until the offer was signed. We then started boxing everything else up, the day before the closing the removals people came. They loaded the truck and left it parked (full) in our driveway overnight and we just had mattresses on the floor and takeaway pizza for dinner. The next morning they were at ours by 8am, put the mattresses in the back of the truck and headed off. Husband followed immediately. I did the walk through with the new owners, signed the paperwork, handed over the keys and jumped in the car.

All very straight forward, but docusign and internet banking help as does having a housing market that is on fire, so no one wants anything to go wrong.

episcomama · 23/09/2021 02:26

@mathanxiety and @SeaToSki Have you ever been aware of a chain where one house has to close in order for the others to do so? I've bought 4 times and sold 3 and it's never been a consideration. Once the purchase agreement is signed at the beginning offer made and accepted) the parties are bound to perform.

MilesOfSand · 23/09/2021 03:05

@FunnysInLaJardin

cittigirl, yes I would, however my 30 years as a conveyancing solicitor may have some bearing on my comments
I’m not sure conveyancing solicitors are known for their sense of urgency 😆