Water softener in new build

[fingerscrossed4this]

Have any of you installed a water softener in a newly built home?

We have one in our current property and I can't do without it. The developer of the new build we are looking to purchase has told us that putting in a water softener will invalidate the developer and NHBC warranties. I am confused as to what to do now.

The funny thing is we bought our current home new and we weren't told this at that time so we did it anyway. Never had any issues with plumbing and it's done wonders for our skin and hair.

bump

I would check with NHBC.

Sorry I didn't make myself clear. I wanted to see if anyone else has gone ahead and got a softener put in in spite of this. And if they've faced any issues because of it.

I'd be interested to see the developer attempt to substantiate his claim.

p.s.

some elderly plumbers, and possibly also elderly developrs, are under the impression that softened water is "bad" for plumbing.

They might benefit from reading the BSI report on the question.

report

The British Standard BS 7593 was corrected in 2006, but many boiler manufacturers have not changed their policy and continue to discourage the use of softened water.

Every year when we get our boiler serviced, our plumber says it's like new and it's thanks to the water softener we have fitted. I don't see why it's an issue. It's an improvement if anything.