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Roof leaking and landlord does nothing

5 replies

TheFoundations · 07/08/2021 09:47

I'm just wondering what I can do. I rent a top floor rented flat, and rain comes in along one edge of the roof, so it's dripping down the walls in my hallway and kitchen. When it rains particularly hard, it runs down the cable to the light in the hall: the top of the bulb is rusty.

I reported it to the agent a year ago, and have reminded them twice since. I've sent them photos, including the large brown stain and streak marks down the wall in the hallway. I've just now taken a video of the dripping. Each time, the agent says 'Yes, we'll let the landlord know.' After a while, they come back to me and say 'Did this get fixed? We need to close the complaint file'.

That's as far as it goes.

I'll cause myself no end of problems if I make a fuss and get asked to move out as a result. I know the landlord can't specifically throw me out for that, but I'm sure they have ways and means. I'm only here for another few months anyway, but it seems very wrong that I'm having to just put up and shut up.

Should I just put up and shut up though? Water running through electrics is dangerous - isn't the landlord in serious breach of something there, without even considering the other inconveniences?

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dementedpixie · 07/08/2021 09:53

www.which.co.uk/consumer-rights/advice/how-to-claim-against-your-landlord-for-disrepair-aUqoB6h4YabA Sounds like you can complain to environmental health department at the council

witheringrowan · 07/08/2021 10:20

If you complain to the environmental health department and they issue an improvement notice to the landlord, the landlord cannot serve you an eviction notice for the next 6 months, so there is some protection. See if you can have an informal chat with the council to decide if thats a route you want to try to go down.

TwoBlueFish · 07/08/2021 11:25

Definitely report to the council.

My tenant reported an issue (told by us Amd letting agent that it was condensation and how to rectify) council came out within a week and confirmed yes it was condensation. However will they were there they inspected the whole property and found another minor issue, that the tenant hadn’t reported to the letting agent, we were issued with a notice to correct within a set timescale and had to send proof it was fixed.

Livingintheclouds · 07/08/2021 14:29

I rent out a flat. I own the flat but not the building. I've had issues with damp from faulty gutters since I bought it five years ago. I reported it and the landlord (freeholder) even came and saw it, but the building is managed and the agents are useless. So the landlord changed agents, and the new ones are... absolutely useless.
So my tenants complain to my letting agents, who complain to me, I complain to the building agents and nothing happens. It really is like banging my head against a brick wall. I can't do the repairs myself (other than inside my flat) as if my tradesman damaged the roof or something else I'll get done for it. And saying the tradesman is insured doesn't help. And anyway why should I pay? My original wood windows are also in bad shape and I've complained and complained.
My point is it may not be your landlord, but their landlord who is not doing the repair!

TheFoundations · 08/08/2021 11:36

Thanks all. I think I'll approach environmental health. I'll have a chat with them first before I make any report, to make sure I'm taking the right route.

@Livingintheclouds

Sounds like it's potentially rubbish from my landlord's side, too, and I've every sympathy; that doesn't mean I should be paying rent for a flat with water dripping through the electrics, though. Something needs to change.

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