Hi, we have decided to bite the bullet this time around and get the movers to pack for us, but just wondered a few things. Do you need to empty kitchen cupboards for them to pack, bookcases cleared etc or do they just pack from the shelves? Also, do they leave the boxes in the new house, or empty the stuff out and take boxes back with them? Keep trying to get DH to ask them but he forgets and never leaves me their contact details 