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Leak in my ceiling from upstairs neighbours- should I report to management company

6 replies

Acey68 · 29/06/2021 19:16

Hi all,

New home owner in a leasehold maisonette on the ground floor. A few days ago I noticed a brown patch on my ceiling in the hall. Assume it's new as I have been here for 3 months and never noticed it before.
On closer inspection by my decorator it is damp and have found out it's directly below my neighbours bathroom.
I approached the neighbour and they said they were aware of the leak and had put tape over it(!) He said his son uses the shower attachment in the bath and it sprays the wall and penetrates the tiles. He seemed reluctant to contact their landlord and instead insisted they will fix the leak themselves. They have since told me they have sealed the tiles in the bathroom and now it should be fixed.
This all happened today so yet to find out if it will dry out.
Should I report this to the management company / the landlord? I'm concerned that this hasn't been looked at by a professional and that potentially the problem might come back later. Also would the landlord not need to know that there was a leak in his flat was penetrating downstairs ceiling and could potentially have caused more damage then is visible?
I'm concerned about souring relationships with my neighbours if I approach their landlord, when they have expressed that they will sort it themselves but equally want to ensure that the fix has been done properly and won't reoccur following a bodge DIY job in my newly decorated home!
Do tenants have a responsibility to report these things or not?

OP posts:
Acey68 · 29/06/2021 20:07

Anyone?

OP posts:
LIZS · 29/06/2021 20:12

If you need to claim on insurance your insurer will expect you to have minimised the damage so contacting the landlord is part of that.

Acey68 · 29/06/2021 20:30

Thanks LIZS. Would I be claiming on my insurance if the leak is coming from upstairs. I assumed that they would be liable or would that not be the case?

OP posts:
canigooutyet · 29/06/2021 20:42

I would get someone out to do a proper check as in a previous property electrics were damaged badly by an ignored water leak that had previously been reported on numerous occasions. What the owner didn't count on was all those reports along with other important papers were all in a metal box and survived the fire.

For you to have signs of damage is more than water splashed on tiles/floor during a shower. There could be a leak somewhere in the floor/ceiling/under bath/shower/sink/toilet that's leaking.

canigooutyet · 29/06/2021 20:43

And if they don't have insurance for you to claim on to repair the damage?

LIZS · 29/06/2021 21:43

Your insurance would cover the cosmetic work but the ll is liable for resolving the leak. Poor sealant or a leak from overflow or pipework are potential sources.

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