Booked an electrician to do some work. He came round to assess and quote and I thought he was OK. His business was called his name e.g. JSmith Electrical and all his reviews were about him personally e.g. John was tidy and polite; John was thorough and explained everything etc.
There was half a day of follow up work to do which I asked him to do. I wasn't around for that, but it turns out that someone completely different came to do that.
He (John) didn't ask/tell me this in advance and I only found out because I asked a couple of questions later.
AIBU to think this isn't OK and he should have checked with me beforehand?