Tearing my hair out!
We had small kitchen extension done 7yrs ago, all above board sought planning/building regs, ended up being a permitted development due to size. But we paid for the local authority inspection package, plans signed off etc. And used a very reputable local builder.
All fine no problems. V happy with end builder. DH dealt with all the council stuff and I dealt with builders and water company and electric provider.
Anyway coming to sell we have a raft of paper work from LA, gas safe for new boiler and NEIC for electrics but no 'completion certificate' this is the first I've ever heard of such a thing. Although reading through all the stuff we bought a package that was supposed to cover this.
Buyer's sol being difficult, we have set them everything we have and can both remember someone from local auth coming round at various points and have been back in touch with builder who has confirmed yes he would have arranged all this. Like I said v v reputable builder with big waiting list so I have no reason to think he wouldn't have booked in all the inspections. But we just don't have this damned bit of paper.
Here's the kicker tho, the remedial action if all parties amiable is insurance, which yes we know and would be quite happy to pay for but understand this doesn't solve the issue. However for that to be an option we're not allowed to check with the council to see if its all being done and it was merely a case if us not having ever requested the cert. As neither of us knew we needed one (well DH would have done if he'd have read the bustard letter properly). Or the inspection has never been done as this prejudices the propective insurance policy apparently. We've paid for it i know that bloody much as have the invoice and receipt!
Any one had anything similar either as a buyer or seller? I'm so upset we're just not normally the sort of people who don't do things properly.
Everything online comes at the position of the seller having done it on the QT and never having got planning/building control from the outset - but thats not the case here, we have absolutely loads of documentation from the LA regarding it and a full planning ref (which suspiciously isn't coming up on the planning portal but we've been told it should), just not this particular document. And if you want to get it checked retrospectively they would have to dismantle it and have it re-built.WTAH surely that's madness?!?
Like I said builder v reputable and popular and I just can't see him not having done this , he arranged for and counter signed the electectrical cert stuff and the gas safe one even though he sub contracted these bits so I can't imagine he would have ever not filled the building control process.
Surely there's got to be something we can do as we have followed the proper process so far as we knew have loads of documentation to prove that.