Hi all,
Can I have some advice please?
My husband and I are about to complete on our new build flat using HTB but it's has been no plain sailing.
My solicitors have been horrendous and delayed our exchange date and we had no communication whatsoever. This caused further delay as we had to wait for the festive period to be over. I was so desperate for exchange to happen before Xmas that I agreed to the completion date (25th Jan) without even checking if I could take annual leave.
My husband and I are both key workers and as we are severely short staffed, our employer has denied our leave on completion date. I tried asking if we could change the contract to complete on the previous Friday (22nd Jan) instead as we are already off on that day but the solicitors won't budge.
We are buying a new build and are not in a chain. My view is that the solicitors would most likely have everything ready and be in a position to complete on Friday as they don't work over the weekend anyway.
I have already had to raise a complaint once as we have had very little communication in this process and as first time buyers it's been very overwhelming!
Is there any advise that anyone can offer us? How much standing do we have in regards to changing the completion date? Would raising a complaint go in our favour or against us?
Any advise would be appreciated please!!
Thank you!