Landlord has a history of sending "cousins" to deal with things. Boiler as been struggling for ages, died pretty much a month ago.
Letting agency sent out someone who bodged it until it could be replaced, but it's not lasting. Told landlord is out of the country, but all he needs to do is sign off on a replacement and it'll go ahead. Landlord called yesterday with excuses, and trying to sell this "boiler scheme" that we'd have to sign up for as private tenants "as long as you're on tax credits or child benefit or something" that will make it cheaper for him. I said we would be open to more information on it. Today we got someone who said they want to come today to take pictures of all the radiators and rooms and still no name of this 'scheme'.
We told them we couldn't do today - two people here are nightworkers and we need to rearrange things for radiators that are blocked (and switched off) if they need to photograph all of them and I've just got a bad feeling. To add the issue, we're in the process of buying a house to get out of here and into a more accessible place so I'm concerned whatever this scheme is - closest I can find is Energy Company Obligation thing [[https://www.gov.uk/energy-company-obligation]] will make ineligible for help we might have been able to get. Obviously this boiler is a major issue, but I don't want to shoot us in the foot. We tried to talking to the landlord again, but he just says its a boiler scheme that we don't have to pay for so doesn't get why we're asking questions...
Just another curveball in a rough week we're having - any insight would be appreciated.