It is so unfair. And my buyers don't have a bloody big enough backbone to do it themselves.
She's had the file for nearly three months (it moved from another solicitor) all the other steps were done and she just needed to do the searches and enquiries. She told us on both the 21st October and the 15th nov that searches were back and it turned out they didn't apply for them til the 9th November (which i got out the council in the end) despite having this and being instructed since 28th September!!! she point blank refused to even look at the pack until searches were back despite the fact she knew they were delayed and i had only bought the flat a few years ago so they were unlikely to lead to anything significant.
By the time she applied there was a serious backlog so got them back at the start of Dec (now have evidence as has passed the searches to the buyer) but its now been over two weeks since she had them back and despite multiple chasers from the buyer (I've been forwarded several of these), solicitor and agent we have only had "this won't complete before Christmas". not a single enquiry has been raised in nearly three months. In the same period, in the same council I have put an offer in and exchanged on my purchase and completing the first week of Jan)
my solicitor and agent both say she's unresponsive and rude when do finally get hold of her.
But for the grace of my family stepping up and covering costs she nearly lost my entire chain this week and i was about 30 seconds from pulling out and just gifting the dam thing to a relative. it is not a complicated sale just a bread and butter purpose built, ten year old flat.
I know she'll now say she's away from the 19th January. I am so fed up...due to unending errors this single flat has taken six months and counting.
She is causing so much anxiety and there is nothing i can do about it.