Kitchen fitter bad job

[lolalita74]

We had a new kitchen which cost us a lot. Received the invoice from the fitter but he has done a bad job when fitting 1 cupboard. He didn't cut around the plug socket very well and evertime I open the cupboard I can't look at that poor work.

I am going to get it rectify by another fitter. He will need now to get a new carcasse, remove the old one, cut properly and refit it all.

I have given him the opportunity to rectify the work, he said he was coming but never did.

Can he sue me for wanting the work done properly? Can I make a claim here? If yes I don't know where to start. All I want is the mistake to be rectify. I waited so long to have my dream kitchen.

1. You must let the original fitter remedy the 'poor' work

1. Making a claim will cost you money and a great deal of stress.

1. You will have to prove the work is poor. This will be pretty difficult as you can't measure the 'look' of something. If it was structural you could.

1. Put in writing what the problem is. Give an exact amount of money you think should cover the revised work and a timescale for rectifying the job.

1. Make it clear you will pursue a claim through the Small claim court and then wait.

1. If he doesn't reply send him an LBA.

1. If that results in no response then take further advice from friends on item 2 above.

You need to apply more pressure to get him to return. Have you already paid in full?
Is it in the back of the unit or in the side? There are often things that can be done such as cutting a new back board and over-cladding to hide the hole. Once fitted you would never know there was a repair. I'm a carpenter and have done this many times after pipe work has been altered and moved etc. On your description a whole new unit seems an over-reaction.