Was hoping I could get some advice on our property we are currently renting. My DP has lived in this house for 5/6 years and I moved in with him almost 4 years ago for a little background.
It is an old terraced house, with some problems. Such as;
A tile is missing/broken on our roof, which has lead to a leak in our bedroom when it rains. There is damp in our bedroom and the entrance to the loft which is wooden-is rotten. We reported this three years ago when we first noticed the problem and chased it up at the time but it kept coming to a dead end when it came around to someone having a look at it. By this I mean it was difficult to arrange a time they could come round to have a look at it due to us working lots of hours, or them just not turning up at all. Since then we stopped chasing it up, in all honesty it wasn't too much of a problem for us but has obviously got progressively worse over time.
The washer in the kitchen tap has gone which meant one night at around midnight our kitchen tap was uncontrollably gushing out water. We turned it off at the stopcock and that was fine. I sent the EA a Facebook message not expecting them to reply at that time of night, saying they obviously couldn't do anything about it as it was too late. We chased it up at a more reasonable time of day following this and it was just something else that came to a dead end once again. Luckily for us our bathroom is about three steps from the kitchen so just use the bathroom sink 
That was about a year ago.
Anyway, we haven't had a housing inspection since I moved in almost four years ago. Trying to get in contact with our estate agent is a nightmare, I use to Facebook message them if we needed to get in contact with them but they have since deleted their account. But we are no off work due to lockdown and we're wondering if now is a bad time to chase these issues up? I know we should have tried getting in contact with them sooner. With it being close to Christmas and times are hard for a lot of people currently, we do not want to inconvenience our landlord at this difficult time. But also, they should be aware of these issues anyway so it shouldn't be a surprise we want them fixing.
Sorry for the long post, the point of this was to see if you think we are horrible people for asking these to be sorted out at this time, normally if there is a problem we tend to fix it ourselves.