We moved into a new house during lockdown.
Our next door neighbour had garden parties multiple nights a week until after midnight for about 4-5 weeks (they were on furlough and kids not in school). We are both key workers so worked throughout. We had some contractors in for repairs and decorating of the house.
The teenage daughter of these neighbours complained to the council and said we have contractors in working all hours of the day and night, constantly. She claimed it was impacting her college work and endangering the health of her younger sister. She claimed she talked to us and we told her to go away.
We've never met this girl, our cctv shows we were out when she claimed to talk to us and she's never come to our door or left a note. Luckily the cctv also shows our contractors coming and going. Earliest 9am, latest 6pm.
Our other neighbours wrote statements to the council saying they were not disturbed and the hours of work. The council closed it.
Since then the girl has been a nightmare, she bangs on the adjoining walls frequently, mainly at night and when her dad is out she plays music so loud that you can hear it in the playground down the road. She's making 'joking' comments about feeding our dog chocolate to make him sick and breaking the lock on our gate so he runs away. We've spoke to her father but he is very dismissive and says she's 18, that's how they behave.
Ive asked for their landlord details but he said no. Land registry has the owners name but the address given is theirs and data is from 1981....
They are long term renters so have no plans to move out.
We're really stuck. Has anyone been in a similar situation and managed to resolve it?
Thanks