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Original poster

New rule on relisting houses on Rightmove - how stupid is that? any way around it?

52 replies

CatAndHisKit · 12/09/2020 00:35

So just read an article saying that if your sale has fallen through (say, buyer withdrew) you can't relist the house on rightmove as a fresh listing before 3.5 MONTHS! They say it's not 'fair' to make them look as new listings, but FGS for the buyers who look it doesn;t matter whether it's new or relisted (and they can still look up how long has it been on / ask the agent), both for new buyers looking and those who looked for a while and saw that house anyway.
I had a buyer pulling out after 2.5months and we wanted to relist and alter the price - surely at least it shuold be allowed with price alteration!
I asked the agent why is it not on afetr couple of days, they didn't seem to know - is it a very new rule and even agents don't knowyet?
I desperately need for the house to be showing as I know people who aer seriously looking, look daily and put '24hrs' in search. So potentially no one will see my house unless they aer a brand new would-be buyer...What a mess!

OP posts:
Dazedandconfused10 · 12/09/2020 01:36

You are not rightmove's customer. The agent is. They pay the bills. This is a result of agents playing dirty previously that's why the rules are there. I'm not saying I agree with it but the other option is you do a 24 hour search and every single property still shows up.

GrumpyHoonMain · 12/09/2020 01:43

My property was relisted after buyer fell through and another buyer offered within weeks. It’s your agent’s job to keep the place fresh with their buyers - not right move’s!

Original poster
CatAndHisKit · 12/09/2020 01:43

Not sure what ou mean by your last sentence. I look at 24hr and want to see anything that's new or altered (reduced) or back on the market after being off - that is anything that BECAME available in the last 24hrs. Not places that's been on the market with no offers (sstc).
As it shows here, neither Oliversmum nor I aer happy with this as sellers who had buyerls pulling out. What agents should do or whether all buyers should register with all agents - does;t help sellers, you can't control either side, but rightmove is there for quick and efficient search for buyers and sellers, and this doesn't benfit either, or the agents obvs who can't sell houses which new people don't see coming back on market.

OP posts:
Original poster
CatAndHisKit · 12/09/2020 01:45

Grumpy how did they relist it - on rightmove or their own website? I'd love to know how did the bypass this rule?

OP posts:
Original poster
CatAndHisKit · 12/09/2020 01:48

(my agent did relist it - but it shows with March date and incorrectly 'reduced' as it was back then despite the new price being advertised now, which is crazy! They can't even take 'reduced' off.

OP posts:
HooseDilemma · 12/09/2020 01:48

When I was looking and saw a house I liked that was sstc from before I started looking or because I couldn't see it quickly enough, I always saved it anyway and regularly checked my favourites to see if there was any change. Viewed a few houses that way. I thought lots of people did this?

Original poster
CatAndHisKit · 12/09/2020 01:50

Oliversmum has your agent suggest anything helpful about relisting?
I'm really not happy with mine just emailing their small pool of existing customers.

OP posts:
Original poster
CatAndHisKit · 12/09/2020 01:57

I'm now thinking, is it allowed to reduce it by a fraction so it shows as newly reduced? Or is there some requirements of the amount of reduction so it can be relisted?

OP posts:
GrumpyHoonMain · 12/09/2020 01:57

@CatAndHisKit

Grumpy how did they relist it - on rightmove or their own website? I'd love to know how did the bypass this rule?
On the agents website. There was no change on right move
beingmums · 12/09/2020 02:43

It certainly would not put me off. I use the map as I am interested in certain area.

Flygirl94 · 12/09/2020 07:30

We got messed around by several buyers so went back on the market. My agent upgraded our listing to a premium listing at no extra cost so it went to the top of the page on right move, could this be an option for you?

DontBelongHere · 12/09/2020 07:37

Hmm a property near here recently went back on Rightmove after a sale fell through. It was off and then one day reappeared and in my inbox was an email from the agent saying it was back on the market if I was interested. Same price, photos, agent everything. The buyers pulled out after a few weeks of making an offer.

I hope you get it sorted OP. Buying and selling is mega stressful.

notheragain4 · 12/09/2020 07:48

I know it's frustrating, but any serious buyer would still contact the agent for a viewing and will ask why it's been on so long and the agent can explain. It might make people think they can negotiate price more but I don't think it would actually stop people viewing.

notheragain4 · 12/09/2020 07:50

Oh hang on sorry I see, when you go back on it means you won't be classed as recently listed so in the "last 24 hours" etc options? That is VERY frustrating.

Mamette · 12/09/2020 09:14

I’m not in the UK but there’s a similar set-up where I am. Rightmove is a private company, they can do whatever they like. There has to be rules around re-listing, otherwise there’s all sorts of unscrupulous shenanigans going on with re-listings and multiple listings and whatnot, to enable a property to be bumped back up. This would affect the uptake of their premium services.

HooseDilemma · 12/09/2020 09:52

Hi OP, double check with your EA because I'm not sure you are correct. I've literally just looked at Rightmove and a house that was SSTC three weeks ago has come back on the market. Same price, same agent but RM tells me it's "added today".

I know it's the same house because we were lined up to view it before we had our current offer accepted.

Dazedandconfused10 · 12/09/2020 10:09

@HooseDilemma the only way around it I can see is the create an entire new listing on the property management software and upload this to the portal then It might show as new.

Oliversmumsarmy · 12/09/2020 11:52

CatAndHisKit

The flat was a few years ago and there was no end of buyers.
I “sold” it each time within 24 hours of coming on the market to 3 FTBs

In the end after the last one said he would rather save some more money and get a better place I told the agent to stick it up for £20,000 more.
I got a btl landlord cash buyer who signed within weeks.

I am wondering why Rightmove can’t relist the place as being new to the market but keep the original listing date.

If it is about reprogramming a computer as the date doesn’t match with “today’s“ date they could keep the original date and the new listing date also appears so people know it went off the market then came back on.

It would mean that the property was seen by everyone who goes on Rightmove and it would show if a property had been “sold” and then fallen through

Far more information and I don’t see what would be wrong with that.

Original poster
CatAndHisKit · 12/09/2020 20:02

Oliver that's exactly my thinking - they can always introduce a 'relisted' mark on these houses or 'previously sstc', or as yo usay, just mention the original date along with the date it came ack on. Mine has been off market for 2.5months so feels especially unfair.
Interesting that the BLT landlord wasn't interested previously! Unless you kept agreeing quickly to each buyers withouty waiting for all viewings...

Anyway I've been on to the agent and we did it now by increasing the price then reducing it again - I was worried that it won't be possible to do in one day or that there is a stipulation on how much the reduction should be - indeed it seems it needs to be 2% as that's what agent asked me. They wanted to relist at higher price originally, but as that wasn't possible without losing the March date, we decided it's better to stick to old price but offers over, as far as it shows as freshly reduced.

OP posts:
Original poster
CatAndHisKit · 12/09/2020 20:12

Hoose that's a good tip - I'll be doing this now as a buyer (saving sstc houses) - though this would not apply to my selling as anyone who wanted to view back then didn't offer anyway, I'm after new viewers - or indeed a reminder for those who viewed but still didnt find anything better.
And yes, it's def the rule - possibly that house was relisted as a premium or with a total new description / mixof new photos. SAme case as with Dontbelong - unless their agents know of some other way around OR the place had been off over 3.5months.

Flygirl thank you - if I knew I would have suggested this but the agent didn;t suggest the premiuim route, so we had to relist as 'reduced' which is still a relief! My agent is a bit traditional and not really proactive in terms of technology, I needed to go one at them for two days now, but they always manage to sound as if they aer trying hard and doing all they can Hmm. They aer good with viewings / photos / easy to get hold of but more responsive than proactive.

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Original poster
CatAndHisKit · 12/09/2020 20:15

Thank you to all who wished me good luck - I need it after being fed promises by the buyer for 2.5months! I wasn't pushing them at first as I wanted to find a place to buy, but as I havent found yet, I said let's proceed as I could rent, and then buyer still was pretending they were on track for a month.

OP posts:
Dazedandconfused10 · 12/09/2020 21:02

@CatAndHisKit the agent might not pay for the premium listing option, but ask them. Then it will also bring it to the top of the page.

Mothersruin123 · 12/09/2020 21:15

I was in exactly the same position earlier in the year, and I was told by an estate agent (not mine) that they can contact Rightmove and ask them to re-list if it is for a genuine reason. I didn't pursue any further as I fortunately re-sold within a week, but might be worth a conversation?

Habdab · 12/09/2020 21:39

Your agent isn't doing it right. If the sale has fallen through, they can email the original Memorandum of Sale to Rightmove and then follow it up with a phone call. Rightmove will then check the Memo and make it appear as a new listing straight away. Your agent should know this. Phone them on Monday and ask them to do it.

Raifa · 13/09/2020 07:33

The reason why the rule exists is that otherwise agents would mark an unsold property sitting on the back of the list as SSTC in order to be able to relist and get back on front page and everyone’s alert.

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