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What makes the perfect cottage holiday rental for you?

246 replies

SunshineChatter · 20/08/2020 16:23

I am new in the holiday rental market, with this summer being my first proper season letting my cottage in Somerset.

I am trying to make it as well appointed as possible. Soft cotton sheets, fluffy white towels, complimentary mini toiletries, champagne flutes, kitchen scales, baking stuff, wi-fi, Netflix, beautiful garden furniture, BBQ, welcome hamper, dog treats, etc.

But I'm sure we all look for different things when we rent a luxury holiday cottage. Could you please share what you feel would make a cottage stand out were you to rent it for a week's away with your OH, family, friends, etc? It sleeps four in two bedrooms. TIA.

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SunshineChatter · 25/08/2020 10:19

Hairdryers are not expensive and it's a pain if there are two or more of you in two rooms, needing to dry their hair and having to share one hairdryer. So it was a small thing to provide two.

For phones, we have a number of USB plugs around the place that people can plug their phone cables in. That's a more efficient option than providing chargers because we'd need so many chargers and chances are they might walk, as you said. We've already had towels and bath mats disappear (I guess one of the downsides to providing really nice ones) so we'd like to avoid offering more stuff that may do the same.

Also, we live 100 miles away from the cottage so we couldn't drop anything round and if we got the cleaners to do that, that would add £20 for every drop off, so not cost effective.

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Climbingallthetrees · 25/08/2020 11:44

@LittleBearPad Mismatched crockery is pretty fashionable, I’d expect quite a few cottages with rustic styling will have it.

SunshineChatter · 25/08/2020 11:53

I think there's mismatched and mismatched. I like the idea of 'fashionably' mismatched but when it's the result of a number of very different, partial sets, I agree it's not always pretty ;-)

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seayork2020 · 25/08/2020 11:57

I like practical not luxury so posh soap is all well and nice but if not enough towels or pillows then it is annoying, and a posh coffee machine sounds nice but if we can't work it because it is too complicated then it it pointless so good simple instructions

Notwiththeseknees · 25/08/2020 12:01

Lolling at the perceived outrageous luxury of "A hairdryer!! In each room" in the style of Lady Bracknell 😂. Yes to a hairdryer in each bedroom - a good one is £20. Once had eight girls staying - can you imagine sharing one measly travel dryer? It did take me ages to find all the plastic hair that had detached during their stay though.

I leave glass containers in the bathroom with ear buds and cotton buds. Loads of loo roll, little box with sanitary essentials, just in case, sewing kits. All rooms have USB chargers. In the garden is a gas BBQ and a charcoal BBQ. Lots of matching white crockery, but I'm creative with the serving platters, bowls & dishes...

SunshineChatter · 25/08/2020 12:01

We don't have a posh coffee machine because the consumables would be too expensive. So we offer plunger cafetieres in a couple of sizes, and a traditional Italian-style stove cafetiere.

I agree re getting the basics right first. And I also believe bedding and towels should be white or very pale. I like to see that what's touching my skin is clean!

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TrickyKid · 25/08/2020 12:04

Plenty of towels to allow for some being in the wash.
No pets.
Crisp 100% Cotton bedding.
Plenty of crockery, untensils, big pans etc.
No plug in air fresheners or other strong smells like overpowering fabric conditioner.

CrochetyCrochet · 25/08/2020 12:19

Finally - leave your guests alone!

We've stayed in a lot of holiday cottages over the years. The most annoying thing I can remember was an owner who bombarded me with texts on our arrival day with suggested changes to the key collection arrangements. It had all been agreed and there was no reason to change it. I think she was trying to be helpful but I just felt hassled. She kept up the messages during our stay asking if everything was OK. On the final day there was another early morning text reminding us of the check out time and several more double checking we had actually left. It all fitted with the literally dozens of notices in the property. We counted seven on chalkboards, painted hearts, rustic signs, laminated notices about taking your shoes off. I totally get owners want to be helpful and also limit unnecessary dirt or damage to their property but it all felt very over anxious and controlling.

Leave me alone, I'm on holiday!

TheCountessofFitzdotterel · 25/08/2020 12:33

‘We don't have a posh coffee machine because the consumables would be too expensive. So we offer plunger cafetieres in a couple of sizes, and a traditional Italian-style stove cafetiere.’

I think that’s ideal. A couple of options to cater for different tastes but no faffing around learning how to make fancy machines work.

Lulu1919 · 25/08/2020 13:13

Super super clean especially check inside of drawers in kitchens bathrooms etc
Fresh smelling
No carpets ...or at least only in bedrooms if possible.
Blackout blinds or curtains
Smart good sized tv and WiFi
Nice plates glasses etc

Basic pack of dishcloths tea towels washing up liquid etc..and tell the renters it's there when they book .

A small milk packet biscuits coffee sachets and teas bags as a basic....cake always welcome !!!

Shodan · 25/08/2020 13:39

The trouble with a 'comfortable bed' is it means different things to different people. IME a lot of people seem to prefer a rock hard mattress- so if that's your mattress preference, I'd be very impressed with an extra topper/bit of foam or something to make the bed more comfortable.

The last cottage I stayed in, I took my own room fan, as he weather was roasting- if you supplied a fan that would be good.

And if it's dog-friendly: please, please ensure there are no dog hairs left under sofa cushions ( I wondered what the cause of my explosive sneezing was!) and it should go without saying- check there are no fleas on the bed!

Strugglingtodomybest · 25/08/2020 13:44

I scan the listings first off, looking for homely looking places. I don't like modern, all white type places with uncomfortable looking furniture and laminate flooring. Sounds like yours would be perfect for me. And by homely, I mean like stuff stuck on the fridge, pictures on the walls, books and magazines lying around. I don't like it to look too sterile. And on that note, if you had to take your shoes off inside, no way would I book.

Next I look at the bed as that's where I will be spending most of my time when I'm there. It needs to be big enough (double if I'm alone, king if with DH) and the pillows and duvet need to look plump. I won't book if there's no duvet, if it's sheets and blankets.

The sofa also needs to look comfy and there absolutely has to be a kettle (Yes, I have stayed somewhere without one!).

Blossomgate · 25/08/2020 13:53

Crockery - more than one of everything per person (so often it's a place for four people = 4 cups, 4 bowls, 4 plates,etc). I don't want to wash up everything several times a day. Decent sized mugs for tea, not just tiny tea cups

Having lived in Spain, beside holiday rentals, the reason more crockery and cutlery isn't provided is to try and limit the number of people staying...or at least make everyday living impracticable and uncomfortable.
Too many times we would see villas rented out - suitable for a family of four, to see plenty of CF's arriving...two families, even three, with camp beds in the living room and children sleeping on blow up beds rammed into bedrooms.

Backfired on me when I rented a holiday flat in a city here to see my son who was at uni. Flat kitted out with two of everything, my son had to bring his own cup just to have a coffee in the flat with us😂

SunshineChatter · 25/08/2020 13:55

'And if it's dog-friendly: please, please ensure there are no dog hairs left under sofa cushions ( I wondered what the cause of my explosive sneezing was!) and it should go without saying- check there are no fleas on the bed!'

If we have guests with dogs we put washable sofa covers on the couches. These are now being used (in rotation) for all guests due to Covid. No issue with fleas on the bed because the dogs are not allowed upstairs (there's an additional charge if we find evidence of dogs upstairs after check out).

Re shoes off: I am a shoes-on person. I don't even put slippers on when I'm at home besides when I first wake up. It make my heart drop when you go round to friends for example, all dressed up, and they ask you to take your shoes off.

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Jasbel · 25/08/2020 14:45

Hello, where did you get your washable sofa covers? Watching with interest!

uglyface · 25/08/2020 14:50

Washing machine AND dryer.

If you’re marketing it as family friendly, then all dangerous/breakable things out of reach, stair gates/cot/high chair. Hugh quality WiFi for older children, and maybe even some kind of games console?

uglyface · 25/08/2020 14:52

Oh yes, and blackout blinds. You’ll get lots of recommendations from parent visitors if you have them!

SunshineChatter · 25/08/2020 15:12

@Jasbel Here you are www.amazon.co.uk/gp/product/B01HX0L0VM/ref=ppx_yo_dt_b_search_asin_title?psc=1&tag=mumsnetforu03-21&ie=UTF8

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SunshineChatter · 25/08/2020 15:13

@uglyface It's family friendly but not terribly small child friendly I'd say. There are some lovely things around, in addition to velvet sofas and expensive curtains so I won't say no to anyone with small children but I do stress out when they are there in case they damage/stain anything!

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Badbadbunny · 25/08/2020 15:35

We hire a home for a week, usually 3 times per year. We choose based on the detailed description/photos on the website and usually concentrate on the fundamentals/basics rather than "luxury" elements. But we're a 3 generation family, so our needs are very different compared to, say, a couple wanting a romantic break.

We look for practicalities, such as checking the toaster is 4 slices rather than just 2 ( a pain if six of you are having breakfast or beans on toast together!). Choice of bed arrangements, i.e. doubles that can be turned into singles and vice versa to suit who is sleeping in each room. Decent Wi-Fi (we now look for fibre/cable rather than BT copper - many websites have started to mention speed and coverage!). Ease of parking close to the house (loading unloading a car full is a pain if you can't park outside). Washing machine, dryer, dishwasher, microwave full sized oven are essential - we're more likely to book if they're decent named, such as Bosch or Miele.

That's the kind of thing we look for before booking.

When we're there, then it's a given that sheets, towels, duvets should be clean, without smells/stains etc. A selection of well maintained books/games/jigsaws is good (not your old cast offs that you throw in a cupboard and never bother cleaning/checking!). Curtains that actually fit the window, close properly and black out the light are also pretty obviously essential.

A limited welcome pack is a "nice to have" but wouldn't be a deal breaker for us. Maybe a small pint of milk, a few tea bags and a few sachets of coffee, sugar etc so we can make a cuppa on arrival and maybe a small pack of biscuits. Not bothered bread, wine, juice, jam, cereal, cake etc as it's personal choice/taste - it's highly unlikely you'd get what we wanted so we have to go shopping anyway. (But again, we're a 3 generation family so each have our own tastes/requirements).

As for dogs, sorry, accepting dogs is a deal breaker for us. We won't book anywhere that accepts dogs regardless of what precautions they say they make. However small, well behaved, well controlled, you can always smell where a dog has been. I really think that home owners need to get of the fence and either embrace them or not accept them. The market is big enough to commit one way or the other. There's no need to try to keep everyone happy by accepting them but putting restrictions as to where they can go, what they can do, etc.

woodhill · 25/08/2020 17:58

@LittleBearPad

Neither am I but it's not something that would bother me.

AldiAisleofCrap · 25/08/2020 18:02

Kitchen scissors please.

lljkk · 25/08/2020 19:40

I just managed to book a holiday let (squeee!). Not that anyone cares, but for those of us who feel compelled to only book last minute and don't care about frills (or even matching crockery), I have to share this glorious achievement. I was literally reduced to one suitable property (on airbnb) in all England with my requirements. Although I hadn't tried looking at caravans yet, tbf. Phew.

SunshineChatter · 25/08/2020 20:41

Gosh! What we're your requirements??

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CountessFrog · 25/08/2020 21:14

Probably anywhere that was available right now!