Anyone used Purple bricks to buy or sell?

[SouthCoastShell]

Hi we are thinking of selling our home and PurpleBricks seems a economical option. Anyone had experience, good or bad?

[Hardbackwriter]

I got valued 25k over local estate agents, put it on the market at the higher price and got full asking price on day two with my first viewing.

You must see that that is about your house/area and not the agent? I think if you have a house that is going to sell itself then why not save the money, but for most houses that's not the case.

And of course I can download an app, but I wouldn't bother unless the house seemed really special - so, again, fine for something really desirable but for most houses most viewers aren't going to be in love with it from the pictures alone so anything that puts them off is a potential problem.

[Elouera]

The exact question seems to be asked weekly lately. I'll try linking some of the others. Do you have the time to show people around? Friend tried selling with them. Price agreed, but something went wrong and the buyer pulled out. Friend still had to pay PB fees and they wouldnt re-list unless he paid them all again!!!

[Elouera]

www.mumsnet.com/Talk/_chat/3961720-Has-anyone-used-Purple-Bricks

[FreddoFrogAddict]

We used them to sell 2 years ago and had a very positive experience. We've sold with high street agents 5 times over 30 years and have had awful experiences with some. I think it very much depends on the individual agent you get with Purple Bricks. Ours was fantastic and a great source of advice and support. Saved us a fortune. We used their recommended conveyancers - premier property lawyers - which incidentally was the same firm the vendors of the property we were buying were using, as recommended by the upmarket high street estate agent they used to sell.

[Pipandmum]

I buy and sell houses for a living. I dislike Purple Bricks and it would put me off considering any property they had. When viewing houses through them the agents know absolutely nothing. They literally just unlock the door. When you want to make an offer you are directed to do it online - but it's confusing and relies on the seller responding. I believe a good agent is worth the money: they call people they have registered; they show people around and have information about the property and its benefits (or potential); they know about the market and comparable properties; they negotiate and see the process through to completion. I always use a local agent when selling, not a faceless online entity.

[SouthCoastShell]

Thank you everyone for your honesty we have decided to go with a local independent agency and signed the contract last night!