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Etiquette of rejecting an estate agent!

14 replies

OfUselessBooks · 10/07/2020 07:29

We had a few valuations on our property and have chosen an agent. Should we email the ones we haven't chosen and tell them? What should we say by way of an explanation if so? (I cant believe I'm worrying about this...)

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Smashtastic · 10/07/2020 07:32

No you don't need to email them. 😂 If anyone chases you just say you went with someone else. If they ask for feedback give honest constructive feedback.

There are bigger things to worry about.

Oct18mummy · 10/07/2020 07:36

I wouldn’t call the ones you don’t want to use. Just go ahead with the one you do. It’s sales they are used to it.

OfUselessBooks · 10/07/2020 07:40

I'm such an over-thinker...and we're right at the beginning of this process Grin

I'm being chased. I'll be a little bit honest but in a nice way. He's the sort to argue with my reasons!

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Smashtastic · 10/07/2020 08:14

It doesn't matter if he argues with your reasons, it's not going to change your decision is it? No need to get into a discussion. Just say sorry but you have gone with another agent and leave it at that.

As I say if he comes back and asks (nicely!) For feedback on why so he can improve, give honest constructive feedback. But you don't need to justify your choice to him!

Applesandpears23 · 10/07/2020 08:16

Some people will use this as an opportunity to negotiate over estate agents fees or contract conditions so sometimes arguing is an attempt to haggle.

notheragain4 · 10/07/2020 08:20

Just sign the contract first because then you will be tied in for 14 weeks I assume and they can't argue that. Expect to be hassled towards the end of that if you havent yet sold and god forbid reduce your price, you will be bombarded. Pain in the arse.

GreyishDays · 10/07/2020 08:23

I generally have called them if they seemed nice. And just said I’m afraid we decided to go elsewhere. Either saying just that, or if there was a true, valid reason then I’d say that. Like more of a presence in our area.

I’ve found that they will call you and I’d rather decide when to speak to them than be caught off guard.

GreyishDays · 10/07/2020 08:24

Oh didn’t see your second post. Just email and say ‘for a couple of reasons we have signed up to another agent instead’.

Hamsterriffic · 10/07/2020 08:25

We were asked for feedback why we went with a different agent... said nice things about the one we chose rather than negative things about them!

monkeyonthetable · 10/07/2020 08:35

OP, the way to deal with their arguments is to say firmly: we've made our decision but I will be in touch with you if this agent doesn't deliver within two months. Do you want to give me a call back in early sSeptember?

Soph88888 · 10/07/2020 08:46

Wow cant believe how much bad advice here... definitely call the ones you dont want to use, they have given you their time and expertise for free, it's common courtesy. They also will be able to give you important insights into what your 'chosen' agent might be (over) promising and they might be able to offer you a better marketing strategy or fee option. They are negotiators so give them a chance to work for your service

notheragain4 · 10/07/2020 08:50

@Soph88888 because estate agents are so well known for their honesty, who would actually believe them if they are started telling you why your chosen agent is over promising?

SeasonFinale · 10/07/2020 08:53

If one is chasing and you feel he is the sort to argue with your reasons then he is definitely not the one for you

OfUselessBooks · 10/07/2020 09:38

Thank you! I have replied and said w ehave gone elsewhere. We did quite like the company, and thought he knew the area very well and was probably a good salesman, but there were a few things he said or didn't say that put us off (for example, he didn't mention the house over the road that's just sold, either as a recent sale, or as competition...maybe because his competitor got nearly the full asking price for it!). He was also a little uncomplementary about other agents.

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