I had a Clearwater tap (not this model) fitted just over a year ago and had nothing but issues from a couple of months after it was put in. The design was so poor the lever kept falling off. Eventually (after literally a year of back and forth - this is the very abridge version of a the saga) they agreed to replace the tap with a different model - but fitting was at my expense, and it had to be another CW tap despite reservations and them not having the design I wanted any more. But they wouldn't budge, despite the original tap being faulty, it was that or lose the money but in the end I gave in as I was just sick of having a broken tap ruining my new kitchen. Oh and then person they sent to do it turned up came without a spanner, I kid you not and couldn't fit it! I ended up fitting it myself.
The newer tap has been fine so far, time will tell, but no, I wouldn't recommend them or their aftersales.