Broken TV during installation..

[suggestionsplease1]

Ok, so this is a what if question really...I am buying an expensive TV that I intend to have wall mounted when electricians are able to enter homes for non essential jobs.

How would I cover myself if the worst happened and they happened to break it during installation? Normally I would arrange installation through the supplier of the product to avoid issues like that - so nobody can turn around and say 'oh it's a fault with the product, not the install etc' But can't do that this time.

Do I need to make sure they have some sort of insurance to cover this? And if, as per usual procedure, payment is only made after the work have I actually formed a contract with them until that happens - in which case if something went wrong would I actually even be able to hold them to account for it?

I think you'd need an aerial fitter rather than an electrician to wall mount a TV, or even just a handy man to put the bracket on the wall. Just check they have insurance and make sure your contents insurance covers accidental damage.

I bought mine from John Lewis and paid them to wall mount and set it up.
The same blokes delivered, Mounted and set it up with sky box
Worth every penny

Richer sounds do a supply and install, I too would try for a combined service to avoid a third entity so if socially distant installs are unavailable I'd wait.

I'm getting this TV for around half the price it normally sells for so really don't want to wait as am saving £800 (it's one of those Samsung The Frame ones which looks like a picture) I don't know that it'll still be on offer if I wait.

You're right @natt256, I think it is more of a handyman job but then I suspect insurance issues would be more of deal there as they might not have it. I will check my home insurance to see if it would cover issues.

hmm, my contents insurance doesn't cover accidental damage.

Curry’s offer installation insurance at the till.

You need a handyman with accidental damage cover. Maybe try a bigger company.

Yes good idea @picklemewalnuts...I am seeing some bigger companies that are soley focussed on tv installation services nationally. I imagine it will cost a good bit more but for the sake of getting it right and for insurance considerations I think that is probably the way to go.

I'm a bit envious, to be honest...

Try something like Handy, they have insurance cover and specifically offer TV mounting.

I'm not sure why you see it as such a big risk really. The difficult bit is to fix the mounting bracket to the wall and be sure that it is strong enough for the weight of the TV. But you don't even need to touch the TV to do that, except to measure the height of the brackets. Then it's a 2-man job to lift the TV onto the bracket(s) and plug in the aerial, cables etc.

What's your wall made of? If brick and plaster then it's easy, just screw the brackets in with large rawlplugs or wall bolts as it will easily take the weight. If plasterboard you need to be a bit more careful depending on the size/weight.

Also do your aerial/satellite cables and mains socket come to the right place in the wall? Fitters from the shop that sells the TV will usually fix the mounting bracket to the wall but won't do anything about hiding cables etc.

O I agree, it's a tiny tiny risk, but the sort of thing I would kick myself over it if went wrong! (And I've had experience of losing tens of thousands from a seemingly trivial oversight, also insurance related, so that is why it is on my mind).

I've wall mounted smaller TVs myself in the past but I wouldn't attempt it with this one, and yes it's getting the cables properly chased properly into the brick wall which is also something I wouldn't attempt and don't have the tools for.

I checked 'Handy' but they don't operate where I live but I think one of the bigger tv installation companies will.

Find your local expensive Hi Fi dealer they will know some one who does home installation with insurance etc.
Look for Linn or Rega dealers.

There is a TV that looks like a picture? 😵 Sounds amazing!

We had an electrician to do ours as we needed to have a socket put in behind the stand.

We had two different people/companies do this for us. The first was an aerial fitter who took out a chunk of the wall to chase the cables. Luckily we were replastering/decorating. We didn’t go for them again, though the bracket is super strong. We also needed an electrician to put a plug point up high. It was all a bit of a faff

The second guy was much more knowledgable and specialised in mounting TVs. He made a hole in the upper wall and lower wall and fed the cables through, then fitted brush plates. He did need to remove the plug to do so. We did get quotes from National companies but They were ridiculously expensive. I never checked insurance but as they were companies rather than handy men, I’d imagine they had it.