Shocked and furious after seeing my new home after completion!!

[aecorner12]

Wednesday was my completion day and I am now still really angry and glum.
I was told by my solicitor in the morning that the seller would move out 3pm that day , skip and a freezer would be collected the following day.
I collected keys from agent 5pm that afternoon, and took my kids to show them their future house. But the sellers were still there and the house was completely a mess! We were reasonable and kind so just told them please make sure they move out tonight.
The next day I went back only to find my house is in complete mess! It is smelly, dirty and disgusting. Broken glass, rubbish on the floor, webs everywhere. Garden is a jungle with hundreds of flies and a fox!
Today I went there again and there are still a fridge freezer and a chest freezer uncollected from council!

Thank god we are not moving in immediately and will do some building works！My son groaned that our future house is not as nice as our current one and I'm really furious that the seller is not being decent! Such a shame!
Is there anything I can do about it or I have to live with it and clean up by myself?

Disgusting

Get on to your solicitor to get on to theirs - they should leave it in reasonable condition.

Councils often need notice to collect freezers etc and will only do so on specific days. Ask what they have arranged. There is probably little recourse if you got possession on the correct day.

It will be fine with a clean though.

I posted that before I saw the pictures. If that is as bad as it gets then maybe not. Whilst it might not be ideal, and not how I would leave it, it is not really awful - I had visions of it looking like a junk yard.

I really feel for you!
We had to replace all the carpets before we could move in as our house was uninhabitable due to the quantity of dogs that had lived here previously. It didn’t seem as bad when we viewed the house I guess because their furniture covered most of it!
The massive shed was full of their stuff - some of which is still here four years later but we threw a lot of it away and then they asked for it back 😂
Our garden was absolutely full of dog mess - we couldn’t let the children out in it until we’d spent an afternoon clearing it - utterly foul - I have no idea how people live like this!

Run a hoover and a cloth round, OP. It'll be fine.

How to post photos

The side garden I can’t walk through.

Any other pictures? If not, it is not as bad as you say.
Left you free plant pots.
Bit of mess on carpet from movers
Was house clean in contract?
Not sure why you so upset? I have had to clean every house I move into.

1st photo - not so bad

2nd photo - annoying but nowt but some Jif to solve

3rd photo - I’d be enquiring as to whom I should be forwarding the carpet cleaning bill.

But you saw it before you bought it. A messy garden will stay messy surely? Anyway it might be disheartening but nothing I can see isn’t solvable with a good clean. Look on the bright side, you have a new house you like

It looks so much worse in reality. One of the toilet wee was not even flushed! Kitchen sink has food inside it..........

Wow, you have cause for complaint with the broken window. Looks like seller's revenge.

How long between exchange and completion? The garden can't have suddenly got overgrown.

Ffs what do you want Mumsnet to do? Stop posting photos and clean your house!

You bought the house, if it's not clean tough!
Either move in and get on with it or post photos and moan but either way the end result is the same!

When we moved in the carpets were vile and they had left a load of old tyres which nobody would take/recycle.

The shower had clearly not been used on purpose and the waste pipe not connected, for when we had a shower the first night, it flooded and cut off our electrics.

I did tell the estate agent but it was useless. I wish I'd told my solicitor.

It really grates as we left our former property on time and in tip top condition.

(I was referencing the 1st three photos)

The remaining garden pics? Presume you saw it before buying?

I do not understand why you upset about garden? You saw it overgrown when you put in offer. You did not expect landscaping did you?
Houses are bought “as seen” you have to have inspections and surveys and have fixes listed in contract if want anything different.

Ah OP you will soon get it looking lovely.

I had to mop my bottom kitchen cupboards before I could wipe them down they were that filthy. I also found so much crap in the loft that was surely more of an effort to get it up there than take it to the tip!

Good luck in your new home

It's filthy and that is upsetting, and the garden needs a skip to clear it. (Is the skip still there? Chuck all the tat in it if so.) But it really isn't shocking. They haven't ripped the mantelpieces off the walls or taken out the bath etc. They just didn't get organised to leave on time. Weird but easily sorted. If you feel like it, get a professional cleaner in and threaten to sue them for the cost. But I'd let it go.

I’m sorry this has happened and you feel so let down.

You saw it originally when it was it was in prime, clean condition. They haven’t kept that up once they got the sale and have been very disorganised about leaving for some reason, and haven’t bothered to clean. Maybe they knew you weren’t actually moving in straight away and were planning building works so thought any effort would be wasted?

Not excusing them, just rationalising it. It does look like only cleaning is required rather than some damage that careless or reluctant sellers can do on moving out or important fixtures and fittings illicitly removed.

This happened to us once and it was a let down from the excitement but it was nothing really, in the scheme of things. .

You would be better just rolling your sleeves up rather than trying to pursue them, IMO - the sooner you can do that, the sooner it will feel like truly yours.

It doesn't look too bad to me. Yes it's a bit messy but not disastrously so. Just needs a thorough clean.

The thing was the seller delayed completion days. When we viewed the house first in April, again in May and last time in June, the garden was fine. We had the survey and offer accepted May and agreed in oral to complete in early July. Whole June waiting for seller to sort out building control documents. Then seller went on holiday, seller's solictor went on holiday, then in July they said they wanted to stay for another month and delayed completion date to 21 August.

The last time we moved the I arranged for the council to come to take away a chest freezer and paid them £25. They didn’t turn up and they only collect once a week.

The removal men wouldn’t take it with us as it wasn’t on the original list and wouldn’t fit on the van and I couldn’t get anyone else to take it as you can’t take freezers to the tip....you have to get the council to take them.