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Original poster

Estate agent won't put our offer forward

44 replies

PattyCow · 11/05/2019 19:50

We have found a house we love. We made a full price offer last week. The house was scheduled for an open house this weekend which went ahead. The agent hasn't put our offer forward and won't tell us when he will. I think he's hoping to start a bidding war. Is there any recourse? Feeling very stuck and frustrated!

OP posts:
NannyRed · 13/05/2019 11:39

I agree with posting a not through vendors door.
Estate agent works for the vendor, so they need to know he’s not doing his work!

Mildura · 13/05/2019 11:54

The agent hasn't put our offer forward and won't tell us when he will

Has the agent given any explanation as to why? Most odd behaviour.

I think he's hoping to start a bidding war

It makes very little difference to the EAs fee exactly what the sale price is. A bidding war creates more work/effort, without making a significantly material difference to the fee received.

speedbird55 · 13/05/2019 12:01

Sounds like a dodgy estate agent to me , I'm pretty sure they have to put all offers forwards , when I sold a previous property I said to the agent on one offer that was considerably under not to bother letting me know if they offer below asking price and he said he had to put all offers forwards

BallyHockeySticks · 13/05/2019 12:15

He needs to put the offer forward. I guess if the open day happened at the weekend then he will. Otherwise go over his head to make him.

My bet is that you are not selling a property through this agent. The agent might have a chain built all waiting for the top of the chain to find a property, and the agent thinks this house is the one for them. They'd rather complete the chain so all those sales can proceed, than sell it to you and have the chain still waiting. It's not acceptable or legal but it's not quite as depressing as grubby brown envelopes.

Original poster
PattyCow · 13/05/2019 13:12

I'm beginning to wonder if there's another party interested who would complete a chain for them. He still hasn't put the offer forward but would keep me informed. Confused. We don't have anything to sell which you'd think would make us attractive to the vendor. According to the agent someone else from the open house has made a full price offer as well....

I can't knock on the door as they've died. The executor does not live at the property.

It seems ridiculous but I don't think we will get this house and it's been a giant waste of time. I'm not sure I'd be willing to view anything else with them. This chap is a director....

OP posts:
BallyHockeySticks · 13/05/2019 13:28

Have you pointed out he has a legal obligation? What did he say? Someone gave you a good link upthread.

To an extent, if you are thinking you won't deal with him again anyway then you have nothing to lose by pushing it.

speedbird55 · 13/05/2019 16:01

If it's a probate property I thought the documents were available in the public domain , can you not get in contact with the executor that way ?

speedbird55 · 13/05/2019 16:03

I think the estate agent has his own buyer lined up and is fobbing off other potential buyers

Mildura · 13/05/2019 16:27

@PattyCow

Has the EA given any reason as to why your offer has not been submitted?

Original poster
PattyCow · 13/05/2019 17:56

He said he wanted to do the open house first. That was last Saturday. Tomorrow I'm going to have DH call. I honestly feel like I'm messed about because I'm a woman. It's bloody depressing. It is not very cunning on their part because they certainly won't be the ones selling our house when the time comes!

OP posts:
Original poster
PattyCow · 13/05/2019 17:58

Namechange fail!

OP posts:
Original poster
PattyCow · 14/05/2019 14:09

I've sent an email hoping that having it in writing might help. I'm so frustrated and disappointed. It's bloody Savills. The chap I've dealt with a director. How would go about figuring out who is above him? Although I'm not sure they'd care!

OP posts:
TeacupDrama · 14/05/2019 14:29

go on to savills twitter facebook page you will have an answer very quickly just point out the legalities of it

sandybayley · 14/05/2019 14:59

@TeacupDrama is quite right. A quick 'outing' on social media prompts a response from most large businesses. Now you've mentioned it on this thread they'll probably pick it up in their SM monitoring anyway.

Or you can email their UK Chief Executive James Sparrow. I'm guessing that his email is [email protected]

We recently had dealings with Savills and weren't impressed so you can pass on my best wishes as well!

Mildura · 14/05/2019 15:05

How would go about figuring out who is above him
Roughly which area of the country is the property in? Savills split the country up regionally, so would need to know very rough location to help identify hierarchy.

Mildura · 14/05/2019 15:06

Or you can email their UK Chief Executive James Sparrow. I'm guessing that his email is James.sparrow*@savills.com*

Their email format is normally 1st initial, then surname (no dots or anything) @savills.com

Original poster
PattyCow · 14/05/2019 15:07

Oxford

OP posts:
Mildura · 14/05/2019 15:38

Here's someone to start with:

www.savills.co.uk/forms/contact-individual.aspx?Id=27928-0

MadSweeney · 15/05/2019 12:55

Try speaking to the neighbours. The EA wouldn't put us in touch with the vendors of our current home as they had decided to put it to let instead. The house was empty so couldn't door knock.

I happened to catch a neighbour who told me she wasn't sure of the vendors name, but she had an unusual career. Found her on Facebook and sent a message. By the time she'd got it she had let the property for 12 months as the EA had passed on no messages. Presumably they wanted the management fees. 12 months on we bought it directly from her.

If this person was elderly, the neighbour may have had contact numbers for relatives.

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