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House buying in a chain: is this ethical behaviour from estate agent/seller's solicitor??

5 replies

MGMidget · 01/04/2019 15:32

My MIL is trying to buy a property that is in a chain. She was given a series of target dates in the memorandum of sale from the estate agents which she complied with and hence was ready to exchange and complete to that timetable. However, when her solicitor tried to confirm exchange and completion dates with the seller's solicitor things went rather quiet so we started to suspect something might be wrong. Then MIL received a call from the estate agent advising her that there was a delay to the exchange and completion dates. MIL asked for the explanation by email. On reading the email we learned that the seller had had to 'change the property they were buying'. However, it seems from that email and further enquiries that they have found a new property but are just near the beginning of the purchase process so would not be in a position to exchange and complete for a couple of months at the earliest.

We were eventually told that their first purchase had fallen through because planning restrictions meant they would not be able to extend it as they had wanted to. Fair enough, except I can't help wondering how long the estate agents, sellers and seller's solicitor must have known about this. The seller had already found another property and started the purchase process when MIL was told. It seems likely the seller would have needed to look for a while before finding another property that ticked all their boxes so I am wondering if it is usual for the estate agent/seller's solicitor to withold such a significant matter (i.e that the seller has pulled out of their purchase)? MIL has continued spending money on solicitor's fees, property search fees and may have incurred a surveyors fee when the seller had already pulled out of the purchase.

I wondered if anyone knows whether the estate agents/seller's solicitors have breached any ethical code by not informing the purchaser/their solicitor of the change when they found out about it? I appreciate chains can collapse for a number of reasons but it's the witholding of information by the so-called professionals for their client's benefit that concerns me (the client seller can obviously negotiate a purchase more easily if they can say they have a buyer who is ready to exchange on their property). Also, I am interested to find out about anyone else's experience of being in a chain that collapsed and whether you were told promptly about the change or did you only find out when you were ready to exchange?

I feel for my MIL who has spent a lot of time and money on this and I feel has been lead down the garden path!

OP posts:
SwoopTheJackpot · 01/04/2019 15:43

House buying and selling is very stressful for most. From personal experience EA are not always upfront. They are working for the seller and they are not the buyer's friend. It wouldn't surprise me if the EA knew but kept quiet because he didn't want your MIL leaving the chain too.

Tulipvase · 01/04/2019 17:28

We had a similar thing happen to us last year, our buyer lost theirs and we weren’t told for nearly three weeks.

Our agent said that they hadn’t been told by our buyers ..... who knows!

In our case that sale fell through as well and we are on our 4th attempt now and I have everything crossed that we actually complete this time! I must say it did sour the relationship bit as I lost all trust in our buyer.

I’m not sure there’s much you can do, other than re market the property.

We are actually selling to the same buyer but kept our property on the market in case we received a better/more proceedable offer ( with our buyers knowledge).

Fettfrett · 01/04/2019 21:23

When we were in the middle of a chain our seller changed her mind about moving. Our estate agent advised us to take a few days to look at the market and think before we told our buyer as it would spook them if we didn't know what we wanted to do. We offered on something else a few days later and our EA again advised us that we could catch up with the chain again, and obviously exchange and completion dates are pie in the sky at the time the memorandum of sale is sent out so there was no need to tell our buyer we had changed properties. The next day our original vendor changed her mind again and we switched back to the original house without our buyer ever knowing anything had happened.

JacksonvilleJaguars · 01/04/2019 21:43

Happened to us. We were a few months in to the process when the estate agent let it slip the cash buyers at the end of the chain of 3, were on to house number 3. He would find a property, have a survey and pull out if something wasn't to his liking.
We stayed in the chain for 6 months but finally gave up when he was finding house number 10! He pulled out of house no 9 because it had superficial cracks in the render!! Because of that time wasted in the chain, property prices shot through the roof and we could no longer afford to buy as the same houses were 100k more and we needed to save extra deposit.
I'm bitter about it, we still haven't moved and had nothing but bad luck. It should be illegal to do stuff like that

Squirreltamer · 01/04/2019 23:29

Same situation. Took 10 months to complete in the end. Estate agents will tell you as little as possible when it’s in their interest.

I can see why they do it. If I knew there was a delay earlier on in my house purchase process, I would of atleast looked at this other house that came up and ticked all the boxes. But thought I was a few weeks away from completion, so didn’t want to start second guessing myself.... 6 months later

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