We are a mid terrace, the garden wall between us and our next door neighbour has collapsed. I believe it is our property. Neighbour had been very good about it though.
The insurance company is closed for the day and will try them again tomorrow.
Our policy doesn't say either way if garden walls are insured. However there is a section which says damage caused by landslide and subsidence has an excess of £1000.
I think this has been caused by the cold weather, water getting in, freezing and expanding.
Is something like this normally covered by home insurance?
To be honest, we don't even have £1000 spare for the excess but I'm sure it'll be cheaper than getting a builder in.
I've included some pictures but they don't really show how bad it actually is.
Any advice would be great. Our home insurance is due for renewal at the end of this month.