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Solicitor frustration

6 replies

hartof · 16/01/2019 10:22

Hoping someone can give me some advise. We accepted an offer on our house end of October, reserved a new build which was due for completion Jan/Feb. All fine as we agreed with buyer end of Jan so thought an extra week or two wouldn't be too bad.

Our solicitor, despite us asking for correspondence via email, has sent everything through the post. Hasn't always been quick to respond to queries.

On Sunday we went to the development and were told (surprise, Surprise) that they were running behind and it now looks like Mid-March when we can move in. Explained about our buyer and we didn't want to push her too much, they said we could move in when the house is handed over from the builder and snagging would be done when we're in but this needs to be agreed by solicitor.

We emailed our solicitor on Monday morning advising this, no response - not even an acknowledgement. Last night we still hadn't heard anything so sent a chaser email.

This is the first time we've really gone through this (bought our house from family was all v.straightforward). How often can we chase? Are we being too keen? I'm just aware we're already dealing with very slow developers and on Monday our buyers solicitor called the EA to see whats going on as they can't get an answer out of our solicitor.

OP posts:
DelphiniumBlue · 16/01/2019 10:28

Probably best to phone. If the solicitor his not available to talk to you speak to the assistant/secretary explaining the issue and they should be able to help progress this.
Don't be afraid to be persistent .

hartof · 16/01/2019 12:20

Thanks for your reply. We've just heard back, our solicitor has had to send over 29!! Enquiries to the the developers solicitor as she hasn't had the full pack she should get with a new build. Can we tell the sales lady this so she can speak to head office?

OP posts:
HollyBollyBooBoo · 16/01/2019 12:24

Chase everyone repeatedly, do not feel guilty, you're just a number to them.

On a side note, I wouldn't move into a house that hasn't been snagged. Once you're in you don't have any leverage and they won't complete the snags - bitter experience!!

hartof · 16/01/2019 12:36

I know a few people who have moved onto the same estate who moved in before snagging was done and it's all been corrected so I do trust them with that.

OP posts:
MiniMum97 · 16/01/2019 13:19

I second chasing everyone repeatedly. Nothing will happen if you fight. You have to make a nuisance of yourself. Use your EA. it's in their interest to keep everyone informed and keep everyone in the chain and all things moving forward. Keep EA informed of everything. Our sellers were useless when we bought this house so their EA even did things like went a guy copies of plans of work completed as the sellers couldn't be arsed to do it themselves!

Minniemountain · 16/01/2019 13:20

Certainly chase the developer's people.

29 enquiries sounds about right if the pack was incomplete.

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