Moved in Friday.. Broken Boiler by Saturday (Scotland)

[Wendygoesfar]

We got our keys to new house Friday (3 hours later than they said), the heating was on when we arrived but when we woke up Saturday there is no hot water and several error messages (ignition lock out and flame loss) plus a funny noise!
Solicitor said tell estate agents but who pays for a fix? We waited the weekend and didn't call out a technician but it's getting cold here and we are all needing more than a bath made from kettles to fix our wearyness.
On top of the many other minor gripes that come with moving into somewhere new - squint light switches, crews all over the place, messy paint and junk in the garden we could have been doing without this!

I had this issue with two separate Rentals. One the estate agents were managing the property and sent an engineer round at no cost, the other was let through an agent but he (the landlord) was supposed to manage it. After 2 years with hot water but no heating (had to buy electric heaters) and the oven and electrics going I moved.

You need to check who is responsible but it should be the agent or landlord not you especially 24 hours or less after moving in. X

Assuming that you’ve bought the property:

Under the std conditions, appliances only have to be in working order on the day of entry.

www.morton-fraser.com/knowledge-hub/defects-systems-and-appliances-post-settlement

Your solicitor should be advising you rather than just referring you to the seller’s agent?

I assume you have bought also, as such, I think this is down to you, I don't think sellers guarantee appliances for a period after purchase.

If it's a new build then the builder should sort it.
In the short term have you got an instruction manual for the boiler. The system might just need topping up with water if it is a combi or condenser boiler if you can find out where the valve is to do this it's straightforward.

We bought. I have found this, which i think might be the answer

"3.4.4 The seller shall meet the reasonable cost (if such cost exceeds One
Hundred and Fifty Pounds (£150)) of rectifying any material defect in
and/or putting into working order the said systems or storage heaters
which existed at Settlement provided the Purchaser gives Notice of the
Page 5 Highland Standard Clauses
existence of such material defect within seven days of Settlement.
Before instructing the works required to remedy such material defect or
to put into working order such systems or storage heaters the
Purchaser shall allow the seller a reasonable opportunity for
inspection. "

@ChiaraRimini i have had a look at the manual but it doesn't appear to be something I can easily do..

Thanks @Buteo the link had it worded much clearer

"Any defects existing at the date of entry require to be intimated within five working days of the date of settlement, otherwise any claim is lost."