Our next door neighbour was having some work done on their property, the workman's scaffolding fell and cracked the outer pane of our double glasses window. Admitted liability and the neighbour and the builder came round to look it the next day. The builder admitted it was not a job he could do, but measured up and said he'd get someone to repair it. He turned up today, with a pane of glass, with a friend and after 15/20 mins of surveying it my husband told him to go as it was evident he didn't know what he was doing, as he's not a glazier. He left the glass. I have a feeling this could start to get a bit awkward, my question is whose responsibility is it to make it good and who gets to decide who fixes it. Basically we don't think it should cost us a penny and we don't want a bodge job. Is it our neighbours responsibility as she hired the workman on her property or is it his? If he's not insured and won't pay for a proper job how would we go about getting the money for it. I think the work he was doing on our neighbour house has finished so it might be difficult getting hold of him.