Please help me.
I have an 1840 house which is very lovely. I am having a modern extension downstairs but preserving the upstairs and making it structurally sound.
I went into the living room recently and the builders had removed all the original ceiling roses and the coving. The ceiling roses had been there for nearly two hundred years. If I want to replace these with copies it will cost me nearly 3000 pounds EACH.
When I asked why the builder said something like they'd fallen down when they'd touched them and the architect said we told you that they might fall down when we did the ceilings (I don't actually remember them saying this).
I've taken this at face value but today I rang up the builder to double check. I asked him what happened to the roses and he said when they touched them they started to crumble.
I asked why he didn't stop there and then and ask me what to do. Why didn't he call me up or the architect to see if I'd want to proceed. The answer would have been no, I would not want to proceed as I love the original features of my house.
He said that normally they would do but they never received any instruction from the architect to preserve any feature in the house so they went ahead.
Who is responsible and how do I prove this?
I feel they should pay for the replacement.