Hi I'm hoping someone can help, my bedroom carpet was soaked and bedside table damaged due to amount of water, I called a friends husband over to see what he thought, he checked loft said there wasn't any wet patches in loft, (check gutters also clear)so i contacted insurance company, they sent out a loss adjuster, he said there was no pipes there which had caused it which I had already said that there wasn't to him before he came out.
He basically said he didn't know what was causing it. Its a north facing wall so doesnt get much sun. in his letter he has wrote for insurance purposes (which covered nothing and has resolved nothing)it is possibly due to lack of cavity wall insulation or damp course. after putting on dehumidifier for couple of weeks dried out. Now floor is soaking again after heavy rain. PLEASE HELP I just want to resolve it... I'm at a loss don't want to get ripped off..