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Floor ruined by mystery damp - advice please!

26 replies

StormTreader · 02/01/2018 17:58

So, I moved into my first house 5 years ago and have no idea what I'm supposed to do in this situation. I've got laminate flooring and there's been a patch for the last few years where the laminate pattern bit has been bubbling off slowly, the underlay underneath was visible and always felt slightly damp.
I had the boiler service guy look at it before Christmas, he pulled up the laminate and the underlay underneath just stank of damp. The revealed tiling floor seems to be generally drying but there's no obvious source of where the water had come from.
So, now I have snapped laminate going into the main living room from the hallway where the damp was, and I have no idea where the laminate originally came from.
What do I do?
Do I need to get a plumber to look at the floor, would they pull it up to try and find the source of the water? Is that a builder job? Do I have to find thousands from somewhere to get this fixed? Totally lost!

OP posts:
StormTreader · 03/01/2018 12:08

Well Ive contacted my home insurance, and a company that does "leak detection" to try and find out where the leak/s is/are. £350 excess, would have been 250 on my old policy if I'd sorted this back in August!

They asked if I was covered by any other policy and I said no as thats what the last guy told me, think I might mess it all up now if I call back and say "oh, maybe after all".

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