I an a private tenant who deals with a property management company rather than the landlord. There are 3 people living in my house. The landlord's washing machine packed in on Tuesday. There is no doubt that it is the landlord's obligation to fix it as the tenancy agreement lists it and says its their obligation. I managed to get hold of the management company worker yesterday first thing in the morning and he said he would contact the workman to come and fix it. That was over 24 hours ago of me sitting in waiting for a call and i havent heard anything yet.
Normally i dont think this is an emergency but it is only 4 days until christmas and this is my 3rd day without a washing machine. If the workman comes up and says it cannot be fixed, it will have to be replace.
Come anyone please advise me on how long i should reasonably expect to wait for the workman to contact/visit me and how long should i reasonably expect to be without a washing machine that i pay my rent for?.