Hello
I'm in a rented property with a prepayment meter for both gas and electricity, which quite frankly is a pain and I want a credit meter. Landlord agreed. Energy company comes to change it, they say we have a shared fuse and neighbour's permission needed to switch off supply for the change. Neighbour not in so energy company go away and say book another appt. Neighbour then refuses permission to switch off supply. They don't like energy companies coming in and messing with stuff in their house. They are very get nice people but they seem sceptical of authority or any institutions.
Neighbour asked his supplier for advice and was told not to allow it as not needed. But I spoke to his supplier about our situation and they said if it's a shared fuse they do need to switch it off. So I think he didn't understand what his own energy company said.
Has anyone got experience of this and how to get around it?