We were recommended a builder so had him estimate works. My friend has since rung and said not to go with this builder - not finishing her snags and moody. I've text him about a start date (before she retracted her recommendation) and he hasn't replied. This was2 weeks ago. I'm thinking he's a non starter. So, if I get recommendations from other people what do I need to ask people please? And/or ask the builder? Is there a good way to go about finding a good builder please? Not many people are recommending their builders sadly! Any advice please?