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Need advice - landlord inspections

33 replies

champagnecyclist · 07/06/2017 19:45

I know there are plenty of landlords on here and hoping for a reasonable take on this. Will try not to drip feed but also trying to be brief.

I've been living in a property for years, have always paid rent on time, looked after it. It is not decorated to a very high standard - in fact to a minimum, cheapest carpets etc. But I haven't minded that really, and have kept it clean and tidy.

Since the beginning of this year there has been a problem with the heating, this has been going on for nearly 6 months. The landlord always refused to send out an emergency repair person and made me usually wait a week to have it fixed, so I've had a freezing cold house with no hot water several times, in the winter. I have a small child and was quite worried a couple of times, but it made no difference. The boiler or whatever was wrong does seem to be fixed now in June, but a second related problem has occurred.

A problem with the electrics seemed to develop alongside this - the programmer for the boiler kept just turning off, even after being replaced. A couple of weeks ago, i was electrocuted when trying to touch the switch to a small downstairs unit/boiler in our hall cupboard (blue bolt shot out and hit my hand). As well as this 3 of my appliances blew in 2 weeks in 2 different upstairs sockets, totalling £150 to be replaced.

It is also worth saying the workmen that have been sent have caused mess, also some damage to my property (bled a radiator, black water all over one of my cupboards and wall/carpet which stained for example).

The landlord was rather unapologetic about any of this. A couple of times, workmen have been in the house without my permission (I returned home to find all the lights on, thought someone was inside, entered to find no they were not). The landlord turned up hammering on my door last Friday and again on Saturday morning at 8.30am, both without notice - just to tell me that he wanted access to look at the garden fence that evening (i.e. it was not an emergency).

After all of this, I have exchanged some heated messages with the landlord's agents. They just back up the landlord, and basically accuse me of lying (in a subtle way) no matter what point I make.

They sent someone round today - but still haven't told me whether the boiler/sockets/electrics are checked and are safe.

Before the visit, they put in a letter that my 3 appliances must have been faulty, not the house electrics, and it is not the landlord's responsibility to replace these, and they say their electrician (i.e. this was without looking at the electrics or appliances) has made this assessment.

Now they are also saying they will begin visiting my home to inspect it on a 3-monthly basis, including when I am not here. When this has never happened in my tenancy before.

It is especially the last bit that is bothering me - it feels like I'm being punished for daring to say I'm not happy with what has been happening - as a response they are going to intrude, and control a part of my life. I'm a reasonable person, I recognise that landlord's have a right to inspect - but is every 3 months reasonable, when they have never felt the need to do this before? Do I have to give them access so frequently?

As far as I can see, the only real solution at the moment is to move, but this means uprooting my child, this is the only home they have known.

Would appreciate any thoughts on the above.

OP posts:
specialsubject · 12/06/2017 14:03

bob no, there is nothing mandated for electrical safety in non hmo properties in England - yet.

There are strong laws about duty of care, and recommendations.

And no tests , however frequent, guarantee that nothing will go wrong. If it does, the landlord should fix it. That agent sounds the kind of person who believes that an m o t means a car won't fail for a year, and needs a good slap. Complain to the agency manager.

Op - give notice and leave.

Notyetthere · 12/06/2017 14:49

Thinking back to my renting days, I remember new built flats to be more comfortable and in better decorative order. So definitely look into newly built or refurbished homes if there are any available where you are.

We did have 3 monthly inspections but we knew that from the beginning. They normally inspected while we were at work so I had no objections to it. But they did send out a letter a week or 2 before telling you what time they would turn up. We once in a while had a few dishes in the sink or pile of clothes in the second bedroom but I didn't worry about that, it was my home and I was going to live in it the way I wanted. I assumed that the inspections were for just making sure not much condensation from not opening windows, you didn't punch holes in the walls or are growing weed.

As for the repairs and dodgy electrics, that is appalling from your landlord. Definitely move. Have everything documented, photos of where trades have caused damage. Unless they have a good check in inventory and that they can prove damage was caused by you, your deposit should be fine.

whataboutbob · 12/06/2017 16:49

Thanks for clarifying SS. The flat I rent out to students is an HMO and I had an electrical inspection done. Your home is not an HMO OP.

champagnecyclist · 12/06/2017 20:47

They have sent another letter.. but after making so much fuss about wanting better communication/me suggesting email/and thinking we had an agreement - they have typed out but posted a letter, and no electronic copy! I have no idea what the point is, as my choices are now either a) reply by email from the printed letter or b) go to the trouble of typing, printing, going to the post office to respond in a like manner? - when our last 10 communications have been by email. It just doesn't make sense.

The letter is just a long 3-page account of what seems like a defence - although we haven't been talking about anything but the Electrics - they're telling me in detail why they consider themselves and the landlord to be impeccably behaved since the dawn of time. They are coming across as a bit nuts at this point. And again telling me this is a good landlord - again, justifying this by saying I had a 'heat source' in the middle of winter - i.e. the live gas fire.

I feel like banging my head against the wall at this point. Taking a deep breath instead.

The 2 properties I looked at last week have gone, I didn't even get a chance to look. Will have to be quicker about it, clearly.

OP posts:
specialsubject · 12/06/2017 20:54

Letters are the way to communicate when it gets serious as there is proof of posting.

I am guessing that the section 21 is coming, and this is an attempt to prevent you stopping it by contacting environmental health. Just guessing.

You should worry - concentrate on finding your new home. The only letter you will need to send is your notice.

Sunnyshores · 12/06/2017 21:34

As I said earlier when you have agents/LLs like this, you cant and wont change them Im afraid. You will have to move to stop this ridiculous drama.

Youve discovered that properties are going quick, so get on everyones lists and ring regularly and as soon as something comes up view immediately and if you like it, say so there and then. Your life will be better for moving

champagnecyclist · 12/06/2017 22:03

Thank you for the mention of the Section 21, I just looked that up and realised what you mean - you think they are now sending postal letters because they are intending to evict me?

That is scary, and feels very unfair, if it is what they are intending to do. .

Sorry, I know you are all saying the same things, and I am definitely looking to move now. The bit about potentially being evicted is new, you would only think of that if you knew how the process works, and I've never been in a situation like this before.

OP posts:
specialsubject · 13/06/2017 09:27

How tenancies are ended is linked from the how to rent guide . available online.. You should have been given this at last renewal if after October 2015.

Please get informed on your rights to make sure you don't get another crooked landlord.

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