We are accidental landlords because we can't sell our flat. Carpets in the bedroom are1.5 years old & like new as first tenant was spotless. The current tenant is moving out after 6 months & has burnt the carpet in 3 places (looks like straighteners as straight lines) & our letting agent has asked us if we want to deduct money from her deposit. How much should we deduct? Cost of new carpet & fitting? A percentage? I'm guessing a new carpet & fitting would be £200-300 unless we got an off cut or something.
I feel bad deducting money but she has ruined a carpet. I also feel surely after the first burn she should have been more careful.
The flat is well maintained & painted 6 months ago so it's not a slum & we want to keep it nice.