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Complaint regarding noise as a direct result of evening events at new major music venue

27 replies

do11y · 09/10/2015 19:36

Dear mums netters,

I’d like a little bit of advice.

I bought my property 9 years ago. At the time, there was a large venue quite close to the property which held very occasional live gigs (around 3 or 4 a year). The venue can accommodate several thousand event goers, so is by no means small. However at the time I purchased my property, there was a rumour that this venue was going to be converted to luxury flats.

Anyway, as the years have gone by, that luxury flats idea has clearly been abandoned and this venue has started hosting many more live events much more frequently. This in turn has created much more nuisance noise which local residents have to put up with. Because the nearest station is some way from venue and we in turn live directly opposite said station, we are subjected to quite substantial increases in noise, traffic and anti-social behaviour as a direct result of these evening events. The events generally finish around 22h30 in the evenings, and the main thrust of the inconveniences we are subjected thereafter are:

1 - hundreds upon hundred of people (if not thousands!) milling passed our homes at anti-social hours (i.e.: after 23h00) in order to get to the station, but in the process making all sorts of noise and with some behaving exceptionally badly - from chanting, shouting, shrieking, to urinating in people’s gardens and littering all over the place
2 - dramatically increased traffic down our road and traffic jams with cars constantly tooting each other and at pedestrians who are walking in the street - all after 23h00!
3 - station-specific noise with staff on very loud tannoy speakers directing revellers, but in the process annoying local residents. These tannoy disruptions do not occur otherwise.
4 - severe disruptions for local residents to their local transport - for example we cannot use our local busses or trains at certain times because they are filled to capacity by event revellers.

I spoke with the event organiser of these events and so far all he’s willing to do is put up signs to ask visitors to keep quiet. In my view this is an exceptionally weak response to the problem and will not be affective at all - especially when we’re talking about large crowds of people who may be drunk.

I have also contacted the event licensing department of our local council. I have to say I am extremely disappointed with their response too. The woman I spoke with gave me no indication whatsoever that she was willing to tackle this problem. In fact she gave me the strong impression that the local residents this affects (12 dwellings) must just put up with it because the venue needs to have some way to generate revenue for itself. Unfortunately the venue is publicly owned and the Council is a major Trustee on their board, so there is a severe conflict of interest - it is in the council’s interest to have as many events at that venue as possible in order to generate maximum revenue... but at the same time they are there to protect the interests of local residents. And we certainly are quite entitled to quiet enjoyment of our own homes. Yet the council have seemed very ineffective so far - to the point, it seems, of discouraging any further fight about this.

Mums netters, what is your view? I feel local residents - even though these are only 12 homes that are directly impacted along my street - our rights should come above that of this venue - especially as the gigs only started becoming much more frequent within the last 2-3 years.

What actions would you take (bearing in mind the difficulties with the council) to try to change the situation?

OP posts:
RaphaellaTheSpanishWaterDog · 10/10/2015 00:19

I can sympathise with your situation, OP as we were in a vaguely similar position a few years back. We bought a house just around the corner from what was then an old fashioned hall that held occasional tea dance type things for the elderly as well as monthly antique fairs. It was amongst a parade of shops and had a large flat-roofed area out back that overlooked ours and our neighbour's (the end house, we were the second in the road) garden.

About a year after moving in the hall had a revamp and re-opened as a venue for live music and comedy club type events. Overnight the sound - which we had been unaware of before as it was pretty much non-existant - became unbearable for three/four nights a week. It was both incredibly loud music and volume of people hanging around, but also the bouncers, bar staff etc standing out on the flat roof area, smoking, shouting, swearing etc during the course of the evening - just when we were trying to get our DS (then aged about three) to sleep.

Our neighbours weren't bothered - the ones next door were old and deaf and many of the other properties in the road were student rentals. There was no notification of a change of use or similar and TBH whilst we were mighty pissed off about it, we were too young and naive to take any action. We had d/g fitted, but you could still hear the bloody music. We put up with it for another four years then sold up. Since we moved it has become even more popular as a venue so god knows what it's like living there now.

You've received some great suggestions/advice here and seem determined to do something, so hopefully you might have more success Wink

do11y · 10/10/2015 12:41

Just an update. I have spoken with our local ward councillor about this issue and she seems to be in agreement that the situation is wholly unfair on local residents. She has suggested I forward on the chain of emails from the event organiser and the licensing lady from the council and she will escalate to the board at the venue and see what changes can be made. I feel encouraged by the councillor's views on this and her understanding of just how disruptive this is.

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