asking for my DB 
DB and his wife are trying to buy a house at the moment as FTBs. They have. Mortgage agreed in principle with proof etc but it's tricky as DB is s junior Dr on s short contract do limitations on lenders etc.
One national chain of EAs will not allow them to look at any of the houses or flats in their price range until they've had an interview with their financial advisor. These interviews can only take place between 9 and 5.30 Monday to Friday so can't be done unless shifts work out okay.
Is this normal practice?