We let out a house at the other end of the country (accidental LL as we moved for work but couldn't sell it). The tenants have told us their car caught fire and it has damaged part of the outside of the house.
My immediate reaction was to call the buildings insurer to get the repairs done. I initially thought it would ultimately be a claim on their car insurance, but this isn't the case as the car was stationary when it caught fire. I've now found out it's going to go down as a fault claim and our insurance costs will go up on renewal.
I just wanted to check that we're doing the right thing and whether it's our responsibility to get the repairs done, or our tenants' as they caused the damaged (indirectly though it was their car that caught fire)? I've no idea of cost at the moment but they'll be significantly higher than the increase in our insurance.
I want to do the fairest thing, but not be a mug iyswim?