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HELP my Miele freezer is losing its cool

19 replies

Provencalroseparadox · 14/07/2014 18:55

My freezer has been beeping intermittently for past day. Usually it means it's not been closed properly or it is too full. I switch on the boost and it cools it back down.

Today I've noticed that every time I've looked in it it has got a degree warmer. It's now at -5 and boost seems to be doing nothing. Any ideas?

OP posts:
Provencalroseparadox · 14/07/2014 19:20

Anyone?

OP posts:
Provencalroseparadox · 14/07/2014 19:44

No freezer experts out there?

OP posts:
Azquilith · 14/07/2014 19:47

Hang on my DP will know, he's just bathing DS then I'll ask

Azquilith · 14/07/2014 19:53

He says is it as freezer or a fridge freezer

Provencalroseparadox · 14/07/2014 20:07

It's a fridge freezer. Fridge bit seems ok

OP posts:
Provencalroseparadox · 14/07/2014 20:16

Nothing is defrosting at the moment but it has taken all day to freeze the ice pops is bought earlier. Still flashing at -5. Boost would have normally decreased the temp by now

OP posts:
dontcallmemam · 14/07/2014 20:26

Ive got a Miele fridge freezer. It kept bleeping & losing it's heat. When DH I opened the drawers of the freezer there were big chunks of ice built up behind the bottom drawer so it wasn't closing properly.
You might have to defrost the frost free freezer.

Azquilith · 14/07/2014 20:30

He says turn it off for ten minutes then press the back of the fridge from the inside and see if it's 'springy' - it should be rigid and not move and if it's springy it's gas collecting because of a problem in the system.

Azquilith · 14/07/2014 20:30

He says if it's a gas problem defrosting won't work

aliceinapalace · 14/07/2014 20:35

We had a similar problem, is it built in or free standing? Ours was a problem with circulation (was built in). Unfortunately ours died but I think it's cos was kept trying to cool it with boost.

EvansOvalPiesYumYum · 14/07/2014 20:38

Do you have an instruction booklet? It usually has a section at the back for "troubleshooting".

If that is no good, why don't you call Miele and ask for an engineer to call? I have various Miele products (not f/freezer), but they are usually very helpful.

MissMilbanke · 14/07/2014 20:40

I would say Ice build up so defrost.
Also this hot weather can be hard as to cool it sucks in air which if its warm air it takes more energy to cool it. So the freezer is having to work harder and overheats.

Also sweep out the vents regularly. Pet hair can block the sir vents .

Hope ths makes sense - just finished a cosmopolitan cocktail so my instructions might be a bit fuzzy :)

PigletJohn · 15/07/2014 19:26

IME the most common cause for a freezer that warms up is that it is a frost-free freezer and the air ducts at the back are clogged with ice.

If so, the fix is fairly simple and certainly worth trying.

Take out all the food, and cook and eat it (or store in your spare freezer, or pile it in cardboard boxes, and wrap the pile in duvets.)

Unplug the freezer from the electricity supply. Preferably pull it away from the wall (it is lighter now you have taken all the food out) so you can see the drainage dish.

Leave the door open for at least 24 hours.

Since the ice blockage is in ducts inside the lining, you can't see it, so it is not enough to melt the visible ice.

Observe that water drips out of the ducts inside the freezer, and also from the drainage pipe behind the appliance, which runs into a plastic dish on top of the compressor/motor. Keep sponging this dish out (it will be very dirty, and might overflow). Leave the appliance door open, and turned off, until water has stopped dripping front and back. If you stop early your efforts are wasted.

When it has stopped dripping, wipe it dry with clean kitchen roll, verify that it stays dry, close the door and turn it on.

If it happens again in less than a year, there may be a cause such as the door left open too much; the door seal not tight; or the duct defrost heaters not working. This can be repaired at substantial cost.

If this does not cure the problem for even a week, it might have lodt gas or have some other problem, and needs either professional repair, or tipping into the skip, because cost of repair is not worthwhile.

Provencalroseparadox · 15/07/2014 21:03

Hi all. Sorry I disappeared. I spent some time moving things around in the freezer to ensure the drawers were properly closed and then really slammed and pushed the door shut. It seems to have worked and temp has dropped again.

Will keep this thread for future reference though. Thanks all

OP posts:
LEMmingaround · 15/07/2014 21:11

It might be that one of the seals has a breach in it. I also second hoovering and cleaning around the air vents and elements. They get hot and this causes the warm air in the freezer to "leave"to try and equal itself out. If the heating elements are clogged with dust this can't happen. Also your refrigerant level might have dropped -if thats the case. Its new freezer time.

You can usually download manuals from tinterweb.

Can you tell ive had to fix my freezer before. You tube is your friend here.

Littongrandpa · 09/06/2017 08:30

Thread resurrection just to thank Pigletjohn for saving me the cost of a fallout/replacement freezer. After googling the fault with my freezer I cane here, followed his instructions and now have a fully functioning freezer. It needed 24 hrs plus to thaw fully.

secretskillrelationships · 20/06/2020 12:03

I know this is an old thread but ...Just wanted to thank @PigletJohn for his advice on this thread. My Miele freezer was warming up and I couldn't find anything helpful online until I found his advice! Not out of the woods yet, probably need to defrost fully but it stopped me racing to replace and freezer is back to normal temperature, giving me time to eat at least some of the contents before a full 24 hour defrost! Given there's little in stock at the moment as, clearly, everyone has needed more freezer and fridge space, you've saved me a £500 spend when I least need it, so really grateful thanks.

PigletJohn · 20/06/2020 12:29

that's good

It's the only fridge-freezer fix I know!

see Tue 15-Jul-14 19:26:58

TheWK · 29/05/2024 21:04

PigletJohn · 15/07/2014 19:26

IME the most common cause for a freezer that warms up is that it is a frost-free freezer and the air ducts at the back are clogged with ice.

If so, the fix is fairly simple and certainly worth trying.

Take out all the food, and cook and eat it (or store in your spare freezer, or pile it in cardboard boxes, and wrap the pile in duvets.)

Unplug the freezer from the electricity supply. Preferably pull it away from the wall (it is lighter now you have taken all the food out) so you can see the drainage dish.

Leave the door open for at least 24 hours.

Since the ice blockage is in ducts inside the lining, you can't see it, so it is not enough to melt the visible ice.

Observe that water drips out of the ducts inside the freezer, and also from the drainage pipe behind the appliance, which runs into a plastic dish on top of the compressor/motor. Keep sponging this dish out (it will be very dirty, and might overflow). Leave the appliance door open, and turned off, until water has stopped dripping front and back. If you stop early your efforts are wasted.

When it has stopped dripping, wipe it dry with clean kitchen roll, verify that it stays dry, close the door and turn it on.

If it happens again in less than a year, there may be a cause such as the door left open too much; the door seal not tight; or the duct defrost heaters not working. This can be repaired at substantial cost.

If this does not cure the problem for even a week, it might have lodt gas or have some other problem, and needs either professional repair, or tipping into the skip, because cost of repair is not worthwhile.

We were just about to buy a new fridge freezer when we tried the advice in this 10 year old post to defrost for at least 24 hours.

We had tried defrosting for a few hours but it didn’t help.

However, following the advice in this thread to wait at least 24 hours, it worked a treat and saved us over £500

Thank you so much.

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