Oak floors problem

[Cucumberscarecrow]

So, we laid hardwood engineered oak floors in our open plan kitchen-diner-lounge two years ago. The guy who laid them is completely useless and never returns our calls so I'm turning to Mumsnet for help.

The floors still look amazing in no traffic areas. Lovely rich grainy wood. But, they are not wearing well and are getting scraped and faded and stained in high traffic areas. My son rode his newly oiled scooter across them recently and they have metre long oil tracks on them now . I don't know what to do. We paid £5k for them less than two years ago and they are in really bad shape already .

I'm attaching a photo so you can see how crap they are looking.

Hi there,

I don't know where you are, but there is a company in London called the Floor Sanding company who did a good job for us last year when we had the same problem. The varnish had completely worn off a patch of my oak flooring. We have a computer chair running over the same patch over and over again. They sanded it down, filled gaps and applied a really hard wearing varnish. Cost depends on the floor area - for us two smallish rooms and a long corridor was about £650 I think. The patch under the computer chair still looks pristine!

Thanks Effjay. Was that £650 to do the whole room or just the affected area? We are an hour's drive from London so the company you used may be a possibility.