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New kitchen problems

1 reply

Kai1977 · 25/04/2014 08:08

I have just had a new kitchen handmade by a company who provide bespoke unpainted kitchens. They were nice and helpful through the process and asked me to send links to all our appliances to ensure an accurate fit. In fact I had to get the oven delivered to them beforehand to ensure an exact fit.

Mostly everything has been fine but we are now coming to install the induction hob and double oven and have discovered through the installer that more space is required under the induction hob than has been allowed, for safety reasons.

This is something that has come out of the installation manual which comes with the product but is also available online.

AIBU to expect that if the kitchen company ask for details of appliances, they should ensure they have allowed correct clearances?

If I had known, I would have got advice from an electrician before purchasing the products but I didn't even know such big clearances would be required on these types of products. I made the kitchen company aware that I don't have much knowledge of this type of thing but would use a proper installer when the time came.

At the very least, should the kitchen company have made it clear that they were only checking for kitchen unit size purposes and any other requirements would need to be given as directed by a qualified electrician or installer?

OP posts:
OnePlanOnHouzz · 26/04/2014 14:01

what is under the hob ? is it a drawer pack ? can you seal off the top drawer to overcome the problem ? it's very difficult to know all about each and every appliance on the market and even though you let them know which appliance you were buying .... most modern hobs work fine within the depth of the worktop - and don't effect what's underneath - so unless they were alerted that this particular hob wouldn't - that's probably why they assumed it would be fine.

if they were designing, specifying, supplying and installing everything then it's their problem - but if you simply bought furniture from them - not any of the other things, then I think they probably won't accept it as their problem :-(

I hope that simply sealing off the top drawer deals with the problem for you :-)

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