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Leak under house - advise

4 replies

ShineyBlackShoes · 05/04/2014 21:27

I have a leak in the cold water pipe under the house, from the water meter to the stop cock.
My insurance isn't clear and of course no one is around until Monday...any thoughts?
Might the work be covered?
How expensive is it likely to be if it's isn't?
Really worried and long time single parent so sorting this out alone
Sht, sht, sh*t

OP posts:
SquirtedPerfumeUpNoseInBoots · 05/04/2014 22:18

Didn't want to leave you unanswered, but don't really know.
Have you both buildings and contents insurance?
It won't cover you, I wouldn't think, for any water charges you may pay.

MILdesperandum · 05/04/2014 22:29

Have you managed to turn off the water now? I believe you (and your insurance) is responsible for anything after the meter but I could be wrong.

PigletJohn · 06/04/2014 00:53

turn off the water at the meter. There may be a blue plastic T handle that you screw down. If not, call your water co emergency leaks number and they should come and help you turn it off.

How old is your house? Is the incoming water main lead?

Your insurance will probably pay for repair of damage caused by the water, but not for repairing the pipe, unless perhaps you have paid an extortionate extra insurance for repairing pipes.

If your house has wooden floors with a crawl space underneath it is not especially difficult to run a new pipe. If there is a garden or gravel between the house and the stopcock it will not be especially difficult to dig a trench. The more concrete you have the more difficult and expensive it will be.

Ask around friends and neighbours for a competent local plumber. Do not use the yellow pages or an internet advertising recommendation scam site. Do not call an Emergency Plumber. Do not phone a non-geographic number, or a company that does not have a local phone no. and address that you can go and look at.

Spickle · 06/04/2014 13:46

We had a leak in the pipe between the stop cock and water meter and only noticed something wrong when our water bills were rising at an astonishing rate. We called the water company who investigated. The house was a newish build and the original builders had joined two pipes together instead of using one continuous pipe. The join was in the front garden (preferable to being under the concrete floor) and the water board dug a big hole and mended it at no cost to us, even though strictly speaking, pipes from the water meter to the stock cock would be our responsibility. I guess if the water company hadn't fixed the problem, we would have had some cover with NHBC or perhaps the builder who was still building houses in the area.

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