We had a radiator removed to have some work done and since it's been replaced it's not heating up at all. All the other radiators in the house are lovely and hot. (Combi boiler if that's relevant)
I've bled the rad and it's definitely full of water. I've taken the top off the TRV to check that the pin isn't jammed. It seems to be fine.
The pipe coming up from the floor going into the thermostat side is cold. The pipe on the other (lockshield) side is warm but the radiator itself is stone cold.
It's a Drayton radiator and the lockshield looks something like this. I've been tightening and untightening the the nut thing at the very top of the pipe thinking that might do something but it's not making any difference. All references to lockshields on YouTube help pages look completely different so I've no idea if I should even be doing that. Can anyone help?
Surely there's a blindingly simple answer to this problem and we've missed something really obvious. Thank you!