ATAG A200s Boiler

[Tasmania]

I'm helping a friend move. They have one of these fancy heating/water, etc. set up, incl. above boiler. Problem is the estate agents ar now closed (Sunday) and the boiler seems to Service mode, and indicating the tank is empty.

There is an immersion heater next to it with a button to click on. This does produce hot water, but someone told us this is expensive to use... does anyone know anything about this boiler? Manual is very unhelpful...

Ha ha - "Service Mode"

I guess this is a rented house.

Some programmers (model number usually suffixed "SI") are specially made so that the boiler will stop working at intervals, usually a year, to force the occupier (usually a tenant) to have the boiler serviced and the programmer reset.

I have a feeling that's what's happened here.

If they use the immersion heater for a day, it will probably cost them about 50p for a cylinderful of hot water (enough for a bath) which is no big deal.

When you say "the tank is empty" I think you probably mean the cylinder is full of cold water. If there is actually a cold water tank in ther loft, with no water in it, there will be a stop cock somewhere that has to be turned on.

or. looking at page 39 of the manual there may be an error code beginning with a "C" under the spanner symbol that describes what is wrong

Yes - it has been sorted prior to the engineer coming in (thanks to another engineer friend). However, the 'occupier' would not have to pay for the servicing. That's all for the landlord to do...