No hot water for over a week now in rented property. Where do I stand?

[OneOfMyTurnsComingOn]

Really annoyed now. The boiler went on the blink last Friday. Estate agent sent a plumber round to look at it, who said, as the house was only a few years old, so boiler not that old, then the manufacturer would be better dealing with it. He couldn't work out how, but water had got into it, causing it to burn out the circuit board.

So.. the estate agent contacted the landlord, who authorised the manufacturer to come out, they couldn't come until yesterday (thursday). They found what needed to be done, and said the leak was coming from the pipes going to the ceiling - as this is outside the boiler, a plumber has to fix that, then they will come back and fix the boiler. Estate agent contacted original plumber, who said leak was inside boiler, and the manufacturer needed to do it all.

Now the manufacturer are waiting for parts, and hopefully can come tomorrow (saturday).

Is this unreasonable? I have an 8YO, a 20 month old, and am 29 wks pregnant. Does anyone know where I stand?

....sorry my post is so long, thanks if you've been patient enough to read it all.

Sounds like it's being sorted. A PITA for you though.

Yeah, it's been at the "being sorted" stage since the first guy came to look at it. We still can't have baths/showers and the heat is overbearing.

I know they are in breach of the landlord and tenant act 1985 if we are without hot water and heating for an unreasonable amount of time but I'm not sure what constitutes unreasonable.

Doubly annoyed. Now. Been told earliest it will get done is Thursday!!!! That's 2 WEEKS with no hot water

Sorry to hear this. But I think that your landlord/agent has acted promptly and so you'd be hard pushed to argue any unreasonableness on their part. Also 2 weeks doesn't really seem like an undue length of time to be without hot water (if you're waiting for parts etc), especially in the hotter weather. It'd be different perhaps if you were all OAP's & it was minus 10 outside.

It's just one of those annoying things that happens from time to time.

Can you bath the kids in the paddling pool while the weather's so nice?

2 weeks piss off they need to call someone else

Only problem with letting agents they're never in a rush

I doubt that they can do anything else without the parts that are on order though OlympicTeaDrinker

At least the LA and the LL have taken it seriously and have tried their best for you.

Thanks for your thoughts, all. DP has actually found a temp. way around the problem til they sort it. Just wanted to hear others' opinions while I am so annoyed and hormonal.