DoubleGlazingOnTheWeb - anyone used them?

[leeloo1]

I'm interested in using this company, but the prices seem too good to be true. Has anyone had any experience of them (in N London would be great, but anywhere helpful)?

Thanks in advance. :)

I used them for 3 windows and doors. Their windows are not the top quality and efficiency, but they are OK if you can't afford much more. Serves the purpose for us, for sure. I am in South London, and they charged around 250 pounds (can't remember exactly) for travelling costs, I think it was reasonable. I am planning to use them to replace my conservatory as well, so can't be that bad :) The guys in the company are nice and easy to deal with.
If I had much more money, I would choose something more expensive and quality, but I don't, and I am happy with the result.

Thanks for the info confusedperson I was slightly put off that to see a sample of their windows I'd need to pay 20% off the quote price upfront, then if we decided not to go ahead we'd get the money back minus the £200 for the cost of the surveyor who had visited us.

I think I'll get some quotes from local companies (I was hoping to avoid the horrors of a day spent with glaziers as my 1 experience was that 4 hours later we had to kick the rep out!) and use this as a price comparison (unless local companies come out at double the price).

It's quite far for them to travel from Bournemouth to London, I think that's the reason for the surveyor cost. I can justify that maybe because dealing with them has been a pleasure (they don't have those irritating sales reps) - not tryin to promote, just telling how it is.

Ah thanks for that, I hadn't realised they'd be travelling, I assumed they used local people to do the work. Especially as they said it might take 2-3 days to do the work... will they stay over (obv not with customer!) or travel each day?

Do the windows look ok then? How would you know they're not top quality/efficiency? I'm thinking of replacing ours as I want to sell (not a heritage property or anything, but want to get the best price) so I want them to look good enough that buyers will be impressed not be put off!

The windows and doors look OK, they are standard I think. What I found a bit weird, that they put the Upvc window frame inside the original wooden frame, but they said it is too much hassle to remove Victorian wooden window frames (I was happy with it because it didn't affect my newly decorated rooms). I don't know how other companies go about it though, but I have seem some take the whole window out and then have to do filling/rendering around. So that was not the case with my property.
Also, the window efficiency class is not the highest, can't remember which one, but they said the highest efficiency would be much more expensive, while is not that much difference in heat loss depending on the class. Again it is Ok and does the job for me.
I think it is perfect for the prospective buyer.. (again not trying to promote) :)

Ah ok, thanks for that. We don't have any frames (well only the existing manky double glazing), so I think they'd have to take it all out and replace it.

Thanks for all the advice... maybe I will go with them then... I'm waivering. :)